Samsung Has Decided to Stop Production of the Galaxy Note7

Oct 12, 2016

Mississauga, ON - October 11, 2016 - With consumers' safety a priority, Samsung has confirmed it has stopped sales and exchanges globally of the Galaxy Note7 and has decided to stop production.

At Samsung Canada we remain committed to working with Health Canada, carriers and our retail partners to take all necessary steps to resolve the situation. Canadian consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device. Details of the remedies available for Note7 customers, which will include a refund for the device, will be announced shortly. For more information, Canadian consumers should contact 1-800-SAMSUNG.