Samsung Canada Working with Health Canada Regarding Potential Safety Issues for Certain Top Load, High Efficiency Washers

Sep 30, 2016

MISSISSAUGA, ON - SEPTEMBER 29, 2016 - Samsung Electronics Canada Inc. today confirmed it is working with Health Canada regarding potential safety issues for certain top load high efficiency washers, manufactured between March 2011 and April 2016.

Washing bedding, bulky or water-resistant items at certain settings may cause the machine to experience abnormal vibrations which could pose a risk of personal injury or property damage. There have been no reports of personal injury in Canada.

Consumers with affected models should use the lower speed delicate cycle when washing bedding, bulky or water-resistant materials. To determine if you have an affected model, Canadian consumers should visit the following websites:

http://www.samsung.com/ca/TopLoadWasherRemedy

http://www.samsung.com/ca/KenmoreTopLoadWasherRemedy

Additional details will follow shortly.