Samsung Smart Home

Woman holding a cup of coffee and looking out the window in her living room, with a TV, washing machine, and fridge in the background.
Woman holding a cup of coffee and looking out the window in her living room, with a TV, washing machine, and fridge in the background.

Samsung Smart Home

Enrich Your Life

What Is Smart Home?

Samsung Smart Home offers a “total home solution” with the goal of restoring balance to your life. Our comprehensive service provides a way for you to take care of household duties remotely while also enriching the activities you love doing at home. As a result, you have one less thing to worry about and more time to enjoy quality time.

※ Devices and services may vary depending on region.

Play Movie

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Living Room
Get More from Your TV

  • Movie Mode Finally, you can get true movie theater experience from the comfort of your own home. Activating the “Movie Mode” automatically plays your film of choice and dials up the volume with surround sound, giving you an extraordinary at-home cinema experience. Just remember to have that popcorn ready!
  • Appliance Monitoring Worrying about when your laundry will be done is now a thing of the past. Simply start the washing machine and relax while watching TV. A pop-up alert will let you know when it’s finished.
A family of three watching Samsung SMART TV in the living room.
The back of a woman sitting on a couch watching TV.
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Living Room
Get More from
Your TV

  • Movie Mode Finally, you can get true movie theater experience from the comfort of your own home. Activating the “Movie Mode” automatically plays your film of choice and dials up the volume with surround sound, giving you an extraordinary at-home cinema experience. Just remember to have that popcorn ready!
  • Appliance Monitoring Worrying about when your laundry will be done is now a thing of the past. Simply start the washing machine and relax while watching TV. A pop-up alert will let you know when it’s finished.
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Application Product

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  • UN55HU8700FXZC
  • HW-H7500/ZC
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Kitchen
Multi-tasking in the Kitchen

  • Kitchen TV Watching your favorite TV show and ran out of snacks?
    Don’t miss a minute of it with Kitchen TV, which transforms the LCD on your fridge into─you guessed it─a TV.
  • Kitchen Phone Sync your smartphone with the LCD on your fridge with the Samsung Smart Home App for a seamless experience in the kitchen. Feel free to stash your phone away as you cook up a storm because the screen on your fridge will allow you to answer and make phone calls, making multitasking a total breeze.
  • Mirroring Everything you do on your smartphone, you can also do on the LCD of your refrigerator. The mirroring function acts as a replica of your smartphone, so even if you’re busy preparing dinner, you don’t need to worry about getting your smartphone dirty. Watch a video on YouTube or access specific apps on your phone, all while cooking up an impressive meal.
A scene from a movie being played on the LCD of a refrigerator.
Profile of a woman using the kitchen phone on the refrigerator LCD.
A woman smiling, looking at the LCD on her refrigerator.
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Kitchen
Multi-tasking
in the Kitchen

  • Kitchen TV Watching your favorite TV show and ran out of snacks? Don’t miss a minute of it with Kitchen TV, which transforms the LCD on your fridge into─you guessed it─a TV.
  • Kitchen Phone Sync your smartphone with the LCD on your fridge with the Samsung Smart Home App for a seamless experience in the kitchen. Feel free to stash your phone away as you cook up a storm because the screen on your fridge will allow you to answer and make phone calls, making multitasking a total breeze.
  • Mirroring Everything you do on your smartphone, you can also do on the LCD of your refrigerator. The mirroring function acts as a replica of your smartphone, so even if you’re busy preparing dinner, you don’t need to worry about getting your smartphone dirty. Watch a video on YouTube or access specific apps on your phone, all while cooking up an impressive meal.
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Application Product

Before button
  • UN55HU8700FXZC
  • RF28HMELBSR/AA
  • SM-G900WZKABMC
  • SM-N910WZKEBWC
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Office/Outdoor
Convenience,
Peace of Mind at Work

Office/Outdoor
Housework at Your
Convenience

  • Going Out We know there’s nothing more frantic than getting ready for work in the morning. If you can’t recall whether you turned off the air conditioner or not, you can ease your mind knowing that you won’t see a spike in your next bill. That’s because the Samsung Smart Home app lets you turn it off while simultaneously putting the Robot Cleaner to work, all during transit.
  • Coming Home On your way back home from the sweltering work commute, you can use the “Coming Home” feature on the Samsung Smart Home app to activate the air conditioner. That way, your place is cool and inviting upon your return. At the same time, your trusty Robot Cleaner will find its way back to the charger for future use. It’s the simple things in life that matter.
  • Home View Never worry about the safety of your home again. With “Home View”, you can use real-time monitoring via WiFi cameras attached to your home appliances, allowing you to see what’s going on in your own house from practically anywhere.
  • App Control If you just remembered mid-meeting that you’ll have guests in town, don’t fret. A press of the button on the Smart Home app gets your vacuum at home automatically going, so your floor is sparkling clean before you even get home. You can also do your laundry, check the water filter on your fridge, and control your air conditioner remotely from your smartphone
Overhead view of a black Samsung Robot Cleaner on a dark wooden floor.
A woman in the back seat of a car using a smartphone.
Close-up of a Samsung smartphone with the screen showing the Home View page of Samsung SMART Home app, and a person's index finger on the screen.
Top video : A man in his office looking at his smartphone. Bottom video : A woman sitting at an office building rooftop, looking at her smartphone.
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Office/Outdoor
Convenience,
Peace of Mind at Work

Office/Outdoor
Housework at Your
Convenience

  • Going Out We know there’s nothing more frantic than getting ready for work in the morning. If you can’t recall whether you turned off the air conditioner or not, you can ease your mind knowing that you won’t see a spike in your next bill. That’s because the Samsung Smart Home app lets you turn it off while simultaneously putting the Robot Cleaner to work, all during transit.
  • Coming Home On your way back home from the sweltering work commute, you can use the “Coming Home” feature on the Samsung Smart Home app to activate the air conditioner. That way, your place is cool and inviting upon your return. At the same time, your trusty Robot Cleaner will find its way back to the charger for future use. It’s the simple things in life that matter.
  • Home View Never worry about the safety of your home again. With “Home View”, you can use real-time monitoring via WiFi cameras attached to your home appliances, allowing you to see what’s going on in your own house from practically anywhere.
  • App Control If you just remembered mid-meeting that you’ll have guests in town, don’t fret. A press of the button on the Smart Home app gets your vacuum at home automatically going, so your floor is sparkling clean before you even get home. You can also do your laundry, check the water filter on your fridge, and control your air conditioner remotely from your smartphone
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Application Product

Before button
  • RF28HMELBSR/AA
  • SM-G900WZKABMC
  • SM-N910WZKEBWC
  • SM-R3500ZKAXAC
  • SM-R3800VSAXAC
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Bedroom
One Simple Voice Command

  • Good Night Mode If you catch yourself dozing off while watching TV in bed, simply say “Good night” on voice command or press the “Good Night” button in the Samsung Smart Home app. The TV and air conditioner will simultaneously be turned off, so your only duty is to fall asleep.
Close-up of a young girl sleeping.

Bedroom
One Simple Voice
Command

  • Good Night Mode If you catch yourself dozing off while watching TV in bed, simply say “Good night” on voice command or press the “Good Night” button in the Samsung Smart Home app. The TV and air conditioner will simultaneously be turned off, so your only duty is to fall asleep.
  • Close-up of a young girl sleeping.

Application Product

Before button
  • UN55HU8700FXZC
  • SM-G900WZKABMC
  • SM-N910WZKEBWC
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55" F8700 Series UHD TV (2014) UN55HU8700FXZC

UN55HU8700FXZC

  • Every Seat is a Great Seat with the Samsung Curved Design
  • Upscale Everything you Watch to UHD 4K
  • UHD 4K Standard Future Proof
  • Experience Incredible UHD Picture with UHD Dimming
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HW-H7500 SOUNDBAR HW-H7500/ZC

HW-H7500/ZC

  • Bend the Rules of Big Sound with the Samsung Curved Soundbar
  • Create Immersive Entertainment with 8.1 Ch and Side-firing Speakers
  • Mounts Seamlessly to Your Samsung Curved TV
  • A Wireless Setup That's as Clean as the Sound
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RF8000 Wi-Fi 28 cu.ft 4-Door French Door Refrigerator (Stainless Steel) RF28HMELBSR/AA

RF28HMELBSR/AA

  • 8" Wi-Fi Enabled LCD
  • Counter-Height FlexZone™ Drawer
  • 28 cu. ft. Large Capacity – Extra Spacious, Fits More Groceries
  • Twin Cooling Plus™ – Cools the Fridge and Freezer Compartments Independently
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Galaxy S5 SM-G900WZKABMC

SM-G900WZKABMC

  • 5.1-inch Full HD Super AMOLED® display
  • 16-megapixel camera
  • Heart rate monitor
  • Fingerprint scanner
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GALAXY Note 4 SM-N910WZKEBWC

SM-N910WZKEBWC

  • 5.7-inch Quad HD Super AMOLED® display
  • Enhanced S Pen™ with more precision and functions
  • Front-facing 3.7MP wide-angle camera
  • 16MP rear camera with Optical Image Stabilization
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Samsung Gear Fit - Black SM-R3500ZKAXAC

SM-R3500ZKAXAC

  • Heart rate monitor†
  • Curved Super AMOLED® display
  • Contoured design
  • Dustproof, water-resistant*
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Gear 2 – Charcoal Black SM-R3800VSAXAC

SM-R3800VSAXAC

  • 2-megapixel camera
  • 1.63-inch Super AMOLED® display
  • Stand-alone music player
  • IR blaster
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FAQ

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  • question What is the Samsung Smart Home?
    answer Samsung Smart Home’s unique functionality enables users to control and manage their home devices through a single application by connecting personal and home devices—from refrigerators and washing machines to Smart TVs, smartphones and even the wearable device GALAXY Gear—through an integrated platform and server.
  • question What are the main services of Samsung Smart Home?
    answer The Samsung Smart Home provides its three main services which are device control, Home View, and customer service.

    With Device Control, users can use customized settings on their mobile devices or Smart TV to monitor or control home devices —turning on air conditioning or monitoring laundry cycle, for example—while inside or outside the home, or even while travelling abroad. At the touch of a dedicated Smart Home app icon on their device, the service enables users to control one or multiple devices simultaneously no matter where they are.

    With the service’s Home View feature users can also use their smartphone to get real-time views of the home via in-built appliance cameras among air conditioner and robot cleaner; and Smart Home’s Smart Customer Service notifies users when it’s time to service appliances or replace consumables, and provides assistance in after-sales servicing.
  • question On which countries Smart Home service is available?
    answer The service is launched in 15 countries including North America, Europe and South Korea on April, 2014 based on digital appliances model availability. From 2015, we will cover even more countries as more diversified product line-ups become available.

    * 15 Countries: United States, Canada, United Kingdom, France, Germany, Spain, Italy, Swiss, Netherlands, Belgium, Poland, Australia, South Korea, China, Iran
  • question What is the difference between Samsung Smart Home and its competitors?
    answer The unique feature of Samsung Smart Home service lies in our competitiveness and edge as the the world’s #1 maker of TVs and smart phones. We make it possible for users to control and manage their home devices in a single application by connecting their personal and home devices.

    Samsung Smart Home also makes it possible to use products and services from third party partners. Samsung plans to lay the foundation for a rapidly growing home ecosystem by embracing all third-party products and services.
  • question Will non-Samsung products also be compatible with Samsung Smart Home?
    answer The Samsung Smart Home is on the basis of the open policy that allows other companies' products to be compatible with Smart Home by applying the internally developed SHP platform(Smart Home Protocol).

    Also, as we recently acquired Smart Things, we will be more open to various connected devices moving forward.
  • question What is the next plan and direction for Samsung Smart Home?
    answer Samsung plans to expand the Smart Home service to cover home-energy, secure home access, healthcare, and eco home applications through the partnerships with third-party service providers in these sectors, helping foster joint commercial opportunities and grow the connected home service marketplace.
  • question How secure is the Samsung Smart Home?
    answer Smart Home system protects the user by blocking the encryption of all data including control history, command, key patterns, monitoring videos, etc. This will prevent any external access. We realize that the most sensitive component is the Home View service, so it’s protected by a password in every Smart Home app, and it also allows users to set a separate password for each camera.

    Furthermore, the Smart Home system will block any unusual approach or hacking attempt by applying the security solution based on certification between devices.

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  • question How are the devices connected in Samsung Smart Home?
    answer Samsung has developed the standard protocol called SHP (Smart Home Protocol), which enables a seamless connection between various Samsung devices. Also non-Samsung devices can also access Samsung Smart Home services via sharing the Smart Home Protocol SDK.
  • question How are non-Wifi devices registered to the Smart Home App?
    answer Zigbee input devices like and Door Lock are connected to the Zigbee-to-WiFi Hub network, and then registered on smartphones and Smart TVs. We will demonstrate the Hub network around the time of new service launch in 2015.
  • question Is there any other communication protocol other than WiFi or Zigbee?
    answer We are planning to provide various connecting methods like Zwave or Bluetooth by Gateway moving forward.
  • question Can I delete a registered device?
    answer You can delete or change any of the registered devices. When deleting, the apps linked to the devices will also be deleted.
  • question What happens if family members try to access the same device at once?
    answer Much like a remote control, devices are set up to react to the last command. If you set the devices in multiple control, the mode is canceled as soon as another person uses the single control. Likewise, the single control mode is canceled if someone uses the multiple control. But, before any event takes place , a pop-up message will show up and notify the user to choose a mode.
  • question How can I use the control fuction of Smart Home?
    answer You can check the status of devices and control them with the Smart TV and your smartphone. Through the Smart TV, you can monitor the laundry progress while watching your favorite move. By using the integrated mobile app, your can control your home appliances anytime, anywhere.

    The app provides Master Key, which functions as a multi-control, as well as single-control function over each appliances.

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  • question How can I control my home appliances through the app?
    answer The appliance control page will show up if you press the home appliance icon on the mobile app, or you can just turn over to the left page.
  • question How secure is the Home View?
    answer The Samsung Smart Home strengthened privacy protection by letting the users set up password on apps and individual cameras. Also, using the security solution based on the certification between devices prevents any possible leak of personal information. If user do not want to use the Home View function, they can always physically turn it off.
  • question What is Chat Control?
    answer You can control and monitor your home devices by casual way like chatting. You can check the current progress on your chat screen and you can message or select pre-defined command buttons to control multiple devices on your chat screen.
  • question What is Master Key?
    answer Master Key is a service that controls multiple devices with one simple touch. When you are going out or coming back to home, you can turn on/off multiple devices like vacuum cleaner and air conditioner at the same time.
  • question How can I control the washing machine with Smart Home app?
    answer If you put your laundry in the washer, you can start the washing anytime you want remotely. If the washing is in progress, you can monitor how far it remains. You can customize laundry cycle and adjust details such as temperature and spin.
  • question How can I control the air conditioner with Smart Home app?
    answer Once you touch the icon of air-conditioner, you can see the control screen. On the right hand side, you can simply swipe the big dial to set the temperature. On the left hand side, there are 3 circles to open or close the panel of wind. You can change the direction and strength of the wind by touch the button on the screen.
  • question How can I control the robot vacuum cleaner with Smart Home app?
    answer If you select the icon of robot cleaner, you can see the control screen of cleaner. Simply you can touch the start button to start the auto cleaning mode. If you select the manual cleaning mode, you can manually control the cleaner by using navigation keys.

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Refrigerator more button

Washing Machine more button

Air Conditioner more button

Robot Cleaner more button