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GET TO KNOW YOUR PRODUCT

Access Setup Guide, Manuals & Downloads,
Data Transfer, News & Alerts and Tips
FIND A SOLUTION

Check out FAQs & Interactive Guides
Apply Online Service Request, and Find Service Centers
CONTACT US FOR SUPPORT

You can reach us via phone, chat, and email

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Live Chat

Need technical support? Speak live to one of our Samsung Technical Consultants for instant support on your Samsung product.
Live Chat
Windows 10 Update Information

Find out if your system runs Windows 10. Learn more.
Windows 10 Update Information
Experience Store - Toronto Eaton Centre

Visit our Toronto Eaton Centre Samsung Experience store to receive onsite repair and technical support for your Samsung devices.
Book a Service Appointment
Warranty Information

One year warranty starts from purchase date and does not cover accidental damage.
Warranty Information
Download Center

Manuals, firmware & specs
Download Center
News & Alerts

Find out News & Alerts on Samsung products.
News & Alerts
Data Transfer Guide

Learn how to data transfer between Galaxy devices easily. Find out more information here.
Data Transfer Guide
Samsung Smart View

The Samsung Smart View app lets you enjoy content stored on your mobile and PC easily on your Samsung Smart TV, as well as letting you control the TV with your mobile. Learn more.
Samsung Smart View
Samsung Members

Samsung Members is designed to help you solve problems you come across while using a Samsung Galaxy device. Available on selected devices.
Samsung Members
Extended Warranty & Mobile Care

An Extended Warranty or Mobile Care plan adds protection to the life of your product.
PURCHASE ONLINE
Email to CEO Office

For Canadian Customers Only.
FIND OUT MORE
Consumables & Accessories

Purchase Consumables & Accessories for your Samsung Product.
MORE INFO
Windows 10 S Support Models

Models supporting Windows 10 S
READ MORE

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How to find my model number?

Search? Enter model number

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How to find my model number?

Need some help locating your model number? Select your product
from the menus below and we’ll show you where your number is.

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Interactive Guide

An interactive demo that guides you through the features of your device.
FIND OUT MORE
Remote Service

Find out more about Remote Service.
FIND OUT MORE
Service Location

Find a Samsung Service location near you.
READ MORE
Smart Service

Find out more about Smart Service.
READ MORE
Online Service Request

Find out how to submit an Online Service Request.
FIND OUT MORE
Track Your Service

Find out how to track your service online.
FIND OUT MORE
How to Enter an Unlock Code

Learn how to enter an unlock code for your Galaxy Smartphone.
Learn More