How to transfer data to my new device with Smart Switch?

How to transfer data to my new device with Smart Switch?

Last Update Date : Apr 13. 2018

Smart Switch

Whether your old phone is an Android, iOS, BlackBerry or Windows Mobile device, upgrading to a Galaxy smartphone or tablet is done in one seamless move with Smart Switch. From your contacts to messages, your photos and videos to your music, your calendar events to your apps. Even the device settings. They're all there on your new Galaxy phone for you to pick up right where you left off.

How to transfer data to my new device with Smart Switch?

Note: The provided information refers to the devices sold in Canada. Screens and settings available may vary depending on your Canadian wireless service provider and your software version.

What do I need before using Smart Switch Mobile?

• Wireless: Smart Switch Mobile installed on both the receiving and sending device.


• USB OGT Cable: (1) Standard USB cable and USB OGT connector and (2) Smart Switch Mobile installed on both the receiving and sending device.

Method #1 - Restore wirelessly via an Android device

Important: To transfer wirelessly data from an old Android device to your new Galaxy device, you will need to take action on both devices, at the same time, going back and forth from your old device to the new one. Please pay attention to the instructions as we indicated if a given step is done on your old Android device or your new Galaxy device:

1 Make sure both devices are turned and open the Samsung Smart Switch app on both devices.
2 On your old Android device, touch WIRELESS.
How to transfer data to my new device with Smart Switch?
3 On your new Galaxy device, touch WIRELESS.
How to transfer data to my new device with Smart Switch?
4 On your old Android device, touch SEND, as your old Android device contains the data to be imported from.
How to transfer data to my new device with Smart Switch?
5 On your new Galaxy device, touch RECEIVE.
How to transfer data to my new device with Smart Switch?
6 On your old Android device, touch CONNECT.
How to transfer data to my new device with Smart Switch?
7 On your new Galaxy device, touch Android.
How to transfer data to my new device with Smart Switch?
8 On your old Android device, select the content you want to transfer or unselect any content you don’t want to import from your old device. Then touch SEND.
How to transfer data to my new device with Smart Switch?
9 On your new Galaxy device, touch RECEIVE.
How to transfer data to my new device with Smart Switch?
10 On your old Android device, touch CLOSE APP when the transfer is complete.
How to transfer data to my new device with Smart Switch?
11 On your new Galaxy device, touch CLOSE APP to end the process or MORE FEATURES to access additional options.
How to transfer data to my new device with Smart Switch?

Method #2 - Restore via an Android device using a USB cable

1 Make sure both devices are turned on. Connect a USB connector to your new Galaxy device.
2 Connect your old Android device to your new Galaxy device using the USB cable that you would use to charge your old Android device.
How to transfer data to my new device with Smart Switch?
3 Connecting an old Android device to your new Galaxy device should open automatically Samsung Smart Switch on your new Galaxy device. Touch RECEIVE.
How to transfer data to my new device with Smart Switch?

Note: Open the Samsung Smart Switch app on your new Galaxy device if the app is not launched automatically. Then touch USB CABLE.

4 Touch ALLOW on your old Android device to proceed to next step.
How to transfer data to my new device with Smart Switch?
5 Be patient while your new Galaxy device is scanning your old Android device and determining which content should be imported.
How to transfer data to my new device with Smart Switch?
6 Select the content you want to transfer. Unselect any content you don’t want to import from your old device. Then touch TRANSFER.
How to transfer data to my new device with Smart Switch?
7 Once the transfer is complete, touch CLOSE APP to end the process or MORE FEATURES to access additional options.
How to transfer data to my new device with Smart Switch?

Supported Android devices

• Wireless transfer: Android 4.0 or higher


• Wired transfer: Android 4.3 or higher, charger cable, and a USB connector

Content type transferred from an Android device

The data transferred from an Android device includes: contacts, schedule, messages, photos, videos (DRM free content only), music (DRM free content only), call history, documents, and downloaded app installation. 

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