When I try to connect my Galaxy device to Mac PC, it is not recognized.

When I try to connect my Galaxy device to Mac PC, it is not recognized.

Last Update Date : May 11. 2018

Galaxy Smartphone - When I try to connect my Galaxy device to Mac PC, it is not recognized.

Q: When I try to connect my Galaxy device to Mac PC it is not recognized. What should I do for this?

 

A: Make sure to update your device to the latest version and please follow steps below.

 

If your Mac does not have Smart Switch installed, you can install Android File Transfer

(https://www.android.com/filetransfer/).   

When I try to connect my Galaxy device to Mac PC, it is not recognized.

Once Android File Transfer is installed on your Mac computer, please follow steps on your mobile device below.

 

Tap "About phone" and tap "Software information".

 

Tap Build number "7" times to enable "Developer Mode".

When I try to connect my Galaxy device to Mac PC, it is not recognized.
When I try to connect my Galaxy device to Mac PC, it is not recognized.

Go to "Settings" and tap Developer options.

 

Tap on USB debugging option to activate.

When I try to connect my Galaxy device to Mac PC, it is not recognized.

Please plug in your device to your Mac and you'll now be able to use "Android File Transfer".

Not finding what you're looking for? We're here to help.

Online

Live Chat

We’re available 24 hours a day, 7 days a week through Live Chat

Email

Please send us an email for general questions or technical support and we will reply within 24 hours.

Track Your Service

Find out how to track your service online.

SmartThings Support

Help with Hubs, Kits, Sensors and Outlets

How-to-Videos

Watch and learn how to get the most out of your Samsung products!

Samsung Members Community

Join the Samsung Members community! Peer to peer support for mobile phones.

Online Service Request

Find out how to submit an Online Service Request.

Email to CEO Office

For Canadian Customers Only.

Call

1-800-726-78641-800-SAMSUNG

Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Centers

Find out more about how you can get face-to-face help.

Smart Service

Find out more about Smart Service.

Contact Us