Gear™ 2 Neo - Can my Samsung Gear™ 2 Neo get Wet or Dirty?

Last Update date : 2015.03.12

Dust and Water Resistance


The Samsung Gear™ 2 is rated IP67, using the Ingress Protection rating system. The dust rating is 6 (highest level of protection), and the water resistance rating is 7 (water-resistant up to 1 meter for up to 30 minutes). Despite this classification, your device is not impervious to water damage in any situation.

Follow these tips carefully to prevent damage to the device:

    •Do not immerse the device in water deeper than 1 meter for more than 30 minutes.

    •Do not expose the device to water at high pressure, such as ocean waves or a waterfall.

    •If the device or your hands are wet, dry them thoroughly before handling the device.

    •Do not expose the device to salt water, ionized water, or soapy water.

    •If the device is dropped or receives an impact, the water and dust-resistant features of the device may be damaged.

    •If the device has been immersed in water, or the microphone or the speaker is wet, sound may not be heard clearly during a call. Ensure that the microphone or the speaker is clean and dry by wiping it with a dry cloth.

    •If the device gets wet, dry it thoroughly with a clean, soft cloth.

    •The touchscreen and other features may not work properly if the device is used in water or in other liquids.

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

If you have additional questions or require further assistance, please chat with our experienced technical team online.   Live Chat
※ Our operation hours are 24hours from Monday to Sunday

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.

ok