Tablet PC - An 'Operating System Not Found' Message Appears When I Start The Computer

Last Update date : 2014.10.08

"Operating System Not Found" Message

IMPORTANT: Because the Slate does not have a physical keyboard, you will need to use the following key combos to navigate the BIOS. You can also plug in a USB keyboard to access and navigate the BIOS.

    • Volume Up/Down moves the cursor up and down.

    • Holding the Orientation Lock button (below the Power button) and pressing Volume Up/Down will move the cursor left and right.

    • Pressing the Orientation Lock button briefly will select the currently highlighted item.

If you see the "Operating System Not Found" message when starting your computer, follow these steps:

1. Power off the Slate then boot into the BIOS using the following steps:

     • Hold down the Windows button (located on bottom edge of the screen)

     • Press the Power button on the tablet, and keep holding the Windows button.

     • The BIOS will appear.

2. Navigate left/right to highlight Boot at the top, then select it.

3. On the Boot menu, highlight Boot Device Priority and select it.

4. Look for the "SATA HDD" entries. You should see a Samsung model drive listed.

     • If the drive is not listed, then the hard drive is either damaged or not connected properly. Skip the remaining steps, and then click here to set up a service request.

     • If the model of the hard drive is listed, please continue to the next step.

5. Power off the computer.

IMPORTANT: The next step will require a USB keyboard to access Samsung Recovery Solution.

6. Power the computer back on, and then repeatedly press the F4 key to enter Samsung Recovery Solution.

     • If you are unable to load Samsung Recovery Solution, or if no restore points exist to perform a complete restore, click here to set up a service request.

     • If you are unable to reinstall the Operating System or reinstalling has not solved the issue, then there may be a hardware failure. Please click here to set up a service request.

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