Galaxy Tab S3 - How do I force my Samsung Galaxy Tab S3 (SM-T820) to reboot or restart when the screen is frozen or the device is locked up?

Last Update date : 2017.07.18

Restart your device


In the unlikely event that your device becomes unresponsive, you can attempt a force restart. This will turn your device off and back on without affecting any data stored on the device.

Important : Do not attempt to remove the battery from your device. Doing so may damage the device and battery and could cause burning and injury.

Note: The provided information refers to the devices sold in Canada. Screens and settings available may vary depending on your Canadian wireless service provider and your software version.

Force Restart


If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. This performs a simulated battery disconnect.

Reboot


Note: Ensure your device is charged to a minimum of 5%. If your battery is below 5%, the device may not turn on after the restart. A device that is completely drained should be charged for a minimum of 15 minutes using the wall charger supplied with your device

Simulator

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

If you have additional questions or require further assistance, please chat with our experienced technical team online.   Live Chat
※ Our operation hours are 24hours from Monday to Sunday

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.

ok