POWERbot VR7000M - What is the meaning of the information code displayed on my POWERbot VR7000M Robot VC with Wi-Fi Connectivity, 130 W (VR2AM7070WS)?

Last Update date : 2017.08.09

Information codes


When an information code appears and an error alarm sounds, turn off the emergency switch, check the instructions below, and then take the appropriate action.

Information code


Note: The provided information refers to robot vacuums sold in Canada. The available settings and options may differ from devices sold in other countries.

C 01


Issue: Foreign matter is caught in the brush.

Checklist:

1. Turn off the emergency switch.

2. Remove the foreign matter from the brush.

3. Turn back on the emergency switch. Turn on the POWERbot and the information code should have disappeared.

C 02


Issue: Foreign matter is caught in the left Driving wheel.

Checklist:

1. Turn off the emergency switch.

2. Remove the foreign matter from the Driving wheel.

3. Turn back on the emergency switch. Turn on the POWERbot and the information code should have disappeared.

C 03


Issue: Foreign matter is caught in the right Driving wheel.

Checklist:

1. Turn off the emergency switch.

2. Remove the foreign matter from the Driving wheel.

3. Turn back on the emergency switch. Turn on the POWERbot and the information code should have disappeared.

C 04


Issue: Foreign matter is caught in the auto shutter tool.

Checklist:

1. Turn off the emergency switch.

2. Remove the foreign matter from the auto shutter tool.

3. Turn back on the emergency switch. Turn on the POWERbot and the information code should have disappeared.

C 05


Issue: The bumper sensor needs to be checked.

Checklist:

1. Turn off the emergency switch.

2. Turn back on the emergency switch. Turn on the POWERbot and the information code should have disappeared.

Note: If the information code does not disappear, check if there's any foreign matter between the bumper and the main body. If there is, pull the bumper slightly, and then remove the foreign matter.

C 06


Issue: Foreign matter has accumulated on the obstacle sensor.

Checklist:

1. Turn off the emergency switch.

2. Clean the front and rear sensor with a soft cloth.

3. Turn back on the emergency switch. Turn on the POWERbot and the information code should have disappeared.

C 07


Issue: Foreign matter has accumulated on the cliff sensor.

Checklist:

1. Turn off the emergency switch.

2. Clean the cliff sensor with a soft cloth.

3. Turn back on the emergency switch. Turn on the POWERbot and the information code should have disappeared.

C 11


Issue: Main PCB needs to be checked.

Checklist:

1. Turn off the emergency switch.

2. Turn back on the emergency switch. Turn on the POWERbot and the information code should have disappeared.

Note: If the same problem occurs repeatedly, a service check is required.

Name of each part


Bottom


Smart Simulator

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

If you have additional questions or require further assistance, please chat with our experienced technical team online.   Live Chat
※ Our operation hours are 24hours from Monday to Sunday

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.

ok