What can I do to recover the data when if I may lose the device or device data is corrupted/lost?

Last Update date : 2017.07.25

You need to regularly back up your data to a safe location, such as Samsung Cloud, Google Account or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset or device is lost.
Regularly sync, back up your device’s data using Samsung Cloud, Samsung account or Google account, or transfer data to PC via Smart Switch. Also, you can use the various 3’rd Cloud applications to back up data.

 

 

 

1. Using Samsung Cloud : Back up data to Samsung Cloud and restore the data later. You must register and sign in to your Samsung account to use Samsung Cloud.

 

2. Using Google or Samsung account : Keep your personal information, app data, and settings safe on your device.

You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data.

 

3. Back up files and data by using various Cloud applications : Back up data(such as pictures, videos) to various downloaded Cloud applications

 

4. Back up data to computer : Transfer data between your device and a computer.

You must download the Smart Switch PC version app from www.samsung.com/smartswitch. Back up data from your device to a computer and import the data to your device later.

 

<1. Using Samsung Cloud >

You can manage the content that you want to store securely in Samsung Cloud.
You can keep your personal information, app data, and settings safe on your device.
You can back up your sensitive information and access it later. For this, you must sign in to your Samsung account to back up or
restore data. On the Settings screen, tap Cloud and accounts > Samsung Cloud.(Some data will not be backed up)

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<1. Using Samsung Cloud >

Tap the Back up my data and tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.
Data will be backed up to Samsung Cloud. To set the device to automatically back up data, tap

the Auto back up switch to activate it.

 

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<2. Using Samsung or Google account >

Keep your personal information, app data, and settings safe on your device.
You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data.

 

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<3. Back up files and data such as pictures, videos by using various Cloud applications> - i.e. Google Photos

Especially, Google Photos supports free, unlimited storage for high-quality(great visual quality at a reduced file size) and free 15GB to account storage for original(full resolution that counts against your quota) based on upload size for photos and videos.
We recommend to backup and sync your photo, video contents regularly by using this Google Photos.
1. On apps screen, select Google Photos. (Device screenshots may differ by your software version.)
2. Activate Back up & sync option. Please note you need to sign in Google Account to back up and sync.
After then select upload size for photos and videos through settings

 

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<3.Back up files and data such as pictures, videos by using various Cloud applications>

i.e. Google Photos

3. Select files to back up to your cloud storage and tap back up now.
4. If you finished to back up files, you can also delete same files saved on your device to secure device storage through Delete device
copy option. Any pictures or videos backed up already to cloud storage will be safe even the files from device are deleted.

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<4. Back up data to computer >

Transfer data between your device and a computer. You must download the Smart Switch PC version app from www.samsung.com/smartswitch. Back up data from your device to computer and

import the data to your device later.

 

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1. On the computer, visit www.samsung.com/smartswitch to download Smart Switch PC version.
2. On the computer, launch Smart Switch. If your device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.
3. Connect your device to the computer using the device’s USB cable.
4. On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your device from the computer.

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