Samsung
Case Study
Advanced Telephony For Governments
By dismissing the simple and one dimensional TDM-based system and adopting IP-based internet phones, the DGC has reduced costs and embraced sophisticated features for enhanced usability.
Showing 1~4 of 4 Matching Case Studies
Case Study
Advanced Telephony For Governments
By dismissing the simple and one dimensional TDM-based system and adopting IP-based internet phones, the DGC has reduced costs and embraced sophisticated features for enhanced usability.
Case Study
The Smart Way of Communicating
Allow seamless communication using smart devices through Fixed Mobile Convergence (FMC) of wired and wire-less services. FMC helps reduce personal costs in telecommunication and also makes work efficient and profitable.
Case Study
Increased Customer Satisfaction
Samsung Electronics Service heightened the services of its contact centres to provide better and timely customer satisfaction through an enhanced IPCC system. It was tested and has been through actual operation since June 2011, thereby providing improved results.
Case Study
Increase Efficiency And Decrease Costs
With Samsung's help in establishing a central and highly efficient internal telecommunication system, the Ministry of Employment and Labour were able to communicate freely with its organisation and other government bodies, thereby reducing costs.
