FAQs

Q 01.I have laptop PC with a SAMSUNG screen and I have a display problem. I am looking for a backlight for a SAMSUNG screen. Please, tell me where I can buy one.

A 01.The best way to get proper help is to discuss the problem with you computer repair shop, because repair parts are provided by the PC maker. Please contact the shop manager.

Q 02.I would like to replace the screen of a notebook PC has a SAMSUNG LCD panels installed. I found some numbers on the back of the screen: Can I use these to reorder? LTN00000-000. Thank you for your time.

A 02.The best way to get help is to contact the store where you bought the PC. It is not recommendable to take off the cover of the PC, due to warranty issues.

Q 03.I'm looking for a LCD-monitor approx. 10" (ten inches) or less in size to connect to the car for a GPS application. Do you have monitors in this kind? Thank you in advance and have a nice day.

A 03.We make LCD panels for Notebook, PCs and other applications. Please refer to a monitor specific web site like http://www.samsungelectronics.com/Products/Monitor

Q 04.I would like to purchase STN LCD modules.

A 04.SAMSUNG Elec. is not manufacturing STN LCD. But we have sister company, SAMSUNG SDI, which makes small size of STN LCD module.

Q 05.I would like to purchase LT00000-000 to replace a broken LCD panel. Can you help me to buy this panel?

A 05.The best way to get help on this matter is to contact the store where you originally purchased the product

Q 06.Please give me the technical data sheet (specification) on a 14" LCD panel.

A 06.Basic data for the TFT LCD is available on our website http://www.samsungTFTLCD.com. But if a full specification is needed, please send e-mail to the webmaster of SAMSUNG semiconductor.

Q 07.Could you please provide me the prices of 17", 21.3", and 24" LCD panels.

A 07.LCD panels prices are very dependent on purchasing volume and the market situation. Call +82-2-750-7717 to get specific information on pricing.

Q 08.I purchased a 18" flat panel display and the screen has 3 bad pixels on it. Where can I have it fixed?

A 08.Basic data for the LCD panels is available on our website http://www.samsungTFTLCD.com. But if full specification are needed, please send e-mail to the webmaster of SAMSUNG semiconductor. As pixel defect criteria for the LCD panel is decided by monitor makers, it would be best for your to contact the store where you purchased the product.

Q 09.I experienced poor service when I had my SAMSUNG LCD panels monitor fixed.

A 09.Basic data for the LCD panel is available on our website http://www.samsungTFTLCD.com. But if a full specification is needed, please send e-mail to the webmaster of SAMSUNG semiconductor. I apologize to you for any inconvenience caused by SAMSUNG's poor service. Please contact the store where you bought the LCD panels monitor. SAMSUNG produces LCD panels, but then we supply them to Notebook PC and monitor makers and they manufacture the final product. Contact a Monitor division of SAMSUNG Elec.or refer to the website below http://www.samsungelectronics.com/Products/Monitor/monitoir.

Q 10.We are designing a new product that will be used in new application. The LCD module should be a 5~7 inch LCD panels.

A 10.Please refer to product information page on this website. If we don't have an appropriate product we would be happy to develop for you, after discussion on pricing and volume.

Q 11.I bought a SAMSUNG flat panel. I didn't install the software right away and now I can't find on system booting blue thing with the password. What should I do?

A 11.Your problem is not related to the LCD panel. Please contact the store where you bought the product.