quality management
quality document system & audit
It is SAMSUNG's commitment to provide uniform quality products to our customers by stabilizing the manufacturing process based on the specifications. To this end, all employees are committed to the concept of "No Spec, No Work" and performing all applicable quality improvement activities on a continuous basis.
To satisfy customers quickly, Samsung is improving the flexibility of its manufacturing system. At once, Samsung doesn't want to injure its manufacturing stability. The Specification Management Program is improving procedures and related IT systems are enlarging their functions to provide flexibility and stability of manufacturing system at once.
| Period | Activity |
|---|---|
| Introduction (~1991) |
SAMSUNG has established a operating system for specification. It was focused to generate required specification and to audit application status. |
| Globalization (1992~1998) |
SAMSUNG had finished employing an Electronic Document Management System for specification operation. Also Samsung had prepared procedures and system for global operation. In this period Samsung’s Specification Management Program equipped with IT system and enlarged by global operation requirements. |
| Interface with MES (1999~2006) |
SAMSUNG succeeded in introduction of automated manufacturing system. New manufacturing system were operated by MES (Manufacturing Execution System), and MES required new specification system which was enable to communicate with MES. Samsung developed new specification operating system which was contain parameters for MES. |
| Enhancement of Flexibility (2007~) |
Market environment requires flexibility of manufacturing. To respond this requirement, Samsung is enhance it’s flexibility of manufacturing system. To assure stability of flexible manufacturing system, the specification operating system is enhancing the degree of integration into MES. |
Our company has set up and is operating the Corporate Audit Program, covering all semiconductor sites, to upgrade the level of the quality management systems by creating a desirable culture of objective diagnosis and improvement.
Our company has divided the qualifications of internal auditors into 3 categories while training and controlling auditors specialized in each category.
(Auditor Certification Stage : Basic Course for Auditor → National Certified Auditor → International Certified Auditor)
Our company has seen improvement in all areas of semiconductor manufacturing by conducting the ongoing audits for each purpose at the corporate and each individual site levels.
| Category | Audit Activities | |
|---|---|---|
| Corporate Level | Internal | SBQA (SAMSUNG Semiconductor Business Quality Award) |
| Corporate Theme Audit | ||
| New Assessment System (Best Quality System focus on manufacturing area) | ||
| External | Supplier Audit | |
| Site Level | Internal | Quality System |
| Site Theme Audit | ||
| External | Subcontractor Audit | |
| Customer | Customer Audit (SAMSUNG & SAMSUNG's subcontractor) | |
It is the system under which the audit is conducted for all business units and sites and for each unit of the team/division/line units, at home and abroad. The audit is conducted once a year to ensure the provision of information at the quality management level and is mandated to improve all related areas based on the customer satisfaction index of each unit in each development and production area.
It is the system under which the audit is conducted at the corporate level to diagnose and improve weak areas at the corporate level and to prevent the occurrence of accidents.
It is the system under which the audit is conducted to ensure improvement by providing new certification, the ratings, and the incentives for suppliers.
Our company conducts an integrated control of all information generated from the establishment stage of the audit plan until it is closed upon its conclusion.
