quality management
Welcome to SAMSUNG Electronics Device Solution Network Business and Semiconductor Quality Management System page. We hope this information will provide you with a useful overview of our Quality Policy and Quality Management System.
Semiconductor sites have acquired ISO 9000 certification; System LSI Business Unit acquired QS 9000 in 1999.
- Reliability Testing
- Failure Analysis Capabilities
- Failure Mechanism
- Customer Service Notes
- CS(Customer Service) Function
- Failure Analysis Request Procedure
- PCN(Process Change Notification)
- Customer Satisfaction Program
- Head Quater
- USA
- Europe
- Japan
- Asia
"It is our Quality Policy that we deliver on the basis of an effective quality system the best products and services that exceed our customers requirements and expectations."
All executives and employees of SAMSUNG are making continuous efforts to achieve the very best quality in all our products and services we offer.
We obtained ISO9001, the international standard of the quality management system, in June 1993 (Converted ISO9001; 2000 in 2001). We also achieved TL9000, the international standard for Telecommunication industry, in Oct. 2001. In addition we achieved QS9000, the international standard for Automotive industry, in Mar. 2002. We are continuously upgrading the quality management system in all stages ranging from order receipt, development, production to shipment.
