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samsung members

The apps with all the answers

Get live support, tips, diagnostics, and answers to put your Galaxy in optimal working condition.
The more you use Samsung Members, the better we can support, reward and communicate with you.

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Get the answers you need

A comprehensive FAQ section is ready with the answers you were looking for. You can also ask Samsung expert advisers directly for more in-depth responses or send reports on issues such as apps crashing.

Keep your Galaxy at its best.

You can easily perform diagnostics to check the condition of your device.

A screenshot of the mobile phone displaying detailed DIAGNOSTICS items in the Samsung Members app.
Test hardware
Clean RAM/ Device storage
Uninstall unused apps
Optimise settings

Get
Rewarded

Get benefits from exclusive event invitations to discounts on services in Samsung Members app.

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Stay
up-to-date

Get the latest news on Galaxy devices, find top tips on how to make the most of popular Galaxy apps and read the stories behind the innovations that make the Galaxy so good.

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Mingle with like-minded people

Share tips, reviews and your own brilliant solutions with other Galaxy users in the Community.
It's a peer-led space for people like you.

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Find answers and get tips in the Community section.

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Have something to say?
Create a new post in the Forum.

Manage your products with Samsung Members

Register your device to receive helpful tips, faster technical support.

* You can currently register Samsung products only.

Screenshot of the mobile phone registering my product in the Samsung Members app.
Screenshot of my product in the Samsung Members app.

* The available functions and features for Samsung Members may vary by country and device.