We are a dynamic multi-national conglomerates. We pride ourselves as one of the world class leaders in technology, innovation, and product development. Be part of us and we will develop your talent and knowledge to the fullest as we are committed to staff development and we value our people above all things.

CURRENT OPENINGS:
Front-line Customer Service Supervisor
Logistics Supervisor
Korean Speaking Management Assistant
Product Manager, Mobile Phones
Sales Coordinator
Chief Engineer / Assistant Manager
Customer Relations Officer
RMA Coordinator
Customer Service Representative (Brand Shop)
SAP Engineer
全職/兼職推廣員(影音/家庭電器/電腦/數碼相機)



We offer 5 working days and attractive remuneration package offered to the right candidate. Interested parties please send a detailed resume in Word format stating current and expected salary to : recruit.sehk@samsung.com

Our company is an an equal opportunity employer and welcomes application from all qualified candidates. The data provide will only be used for consideration of the applied position or other suitable position at Samsung Electronics HK Co. Ltd. or other subsidiaries of Samsung Group. Applicants who are not invited for interview within 10 weeks should consider their applications unsuccessful. Personal data of unsuccessful applicants will be destroyed within 12 months.


Front Line Customer Service Supervisor
Post Date: 23 July 07

Responsibilities:
• Reporting to CS Manager and Shop Manager, the incumbent will be responsible for :
• Handling customer complaints and trouble shoting in a professional manner
• Ensuring high quality service that adheres to company’s standard
• Preparing reports, tracking, analyzing and compile statistics for service centre

Requirements:
F.7 or above
• 3 years' working experience in customer service field with at least 2 years MUST be at supervisory level
• Strong customer service mind, good communication, problem solving and leadership skill
• Customer oriented with excellent interpersonal skills and serving attitude
• Good communication skill in both written and spoken English, Cantonese and Mandarin
• Proficiency in PC operations, such as MS Word and Excel
Immediate available is preferred

Logistics Supervisor
Post Date: 23 July 07

Responsibilities:
• Handle return material authorization
• Administer daily inventory management (on-hand / insolvent inventory) and 3PL logistics payment management
• Controll master data
• Peform inter-branch purchasing / sales checking and good receipt processing
• Following up ad-hoc issues

Requirements:
• Degree holder, with major in operations, logistics or supply chain management
• At least 3 years working experience in supply chain management, especially in logistics costing related areas is preferable
• Working experience in logistics field is an added advantage
• Proficiency in PC operations such as Word, Excel and Chinese word processing
• Good command of spoken and written in English and Putonghua
• Strong organizing & coordination skill, and attentive to details
• Positive, responsive and can work well under pressure
• A team player
• Immediate available or can start work in short notice is an advantage

Korean Speaking Management Assistant
Post Date: 23 July 07

Responsibilities:
• Report to Chief Financial Controller
• Assist CFO in preparing management reports
• Provide support to the management accounting team
• Follow up & liaise with Korea Headquarters and China Headquarters on management accounting issues

Requirement:
• Degree holder with major in Finance, Accounting, Economics or Business Administration
• At least 1 year working experience
• Fluency in Korean language is a Must
• Proficient in MS Office and computerized accounting environment. Experience in using SAP System is a definite advantage
• Self-motivated, willing to work under pressure and meet tight deadline
• Good command of Chinese and English
• Willing to learn and work overtime

Product Manager, Mobile Phones
Post Date: 23 July 07

Responsibilities:
• Formulate and implement competitive strategies, product planning and marketing
• Provide front-line technical expertise, new product training and marketing support to distributor
• Communicate with the Export Team and R&D Team in Korea HQ on such issues as product development/improvement

Requirements:
• Degree holder with at least 5 years solid experience in product planning & management
• Strong sense of market trends and market environment
• Dynamic, high initiative and result-orientated with strong leadership
• Excellent negotiation, analytical, presentation and interpersonal skills
• High proficiency in both English and Mandarin
• Knowledge of Korean language is definite an advantage

Sales Coordinator
Post Date: 23 July 07

Responsibilities:
• Manage customers' order, inventory level and arrange delivery
• Process sales invoices and payment requests
• Handle customers' inquiries & complaints
• Prepare daily/monthly sales reports
• Work closely with sales team to achieve monthly & yearly targets

Requirements:
• F. 7 or above with at least 2 years of sales administration experience is preferable
• Experience in semiconductor industry (ie. System LSI, Memory, LCD) is definitely an advantage
• Proficiency in PC operations such as Word, Excel and Chinese word processing
• Knowledge in SAP is an advantage
• Good command of spoken and written in English and Putonghua
• Strong team player, responsive, good coordination skills and can be work under pressure
• Immediate available or can start work in short notice is an advantage

Chief Engineer / Assistant Manager
Post Date: 23 July 07

Responsibilities:
• Lead an engineering team to support electronic products and ad hoc projects
• Review and monitor the performance of 3rd party service providers
• Prepare support document and organize training to internal parties
• Prepare analytical reports for product evaluation and performance
• Liaise with HQ for product quality and technical issues
• Review of technical materials and bulletins

Requirements:
• Bachelor degree or above in Electronics/Electrical Engineering or equivalent
• 5~7 years relevant experience in consumer electronics industry
• Solid experience in Audio/Video equipment / products support
• Experience in outsourced service management is a definite advantage
• A team player with ability to supervise and manage the engineering team
• Good command of written and spoken English, Chinese and Putonghua

Customer Relations Officers
Post Date: 29 December 06

Responsibilities:
• Reporting to Call Center Manager, the incumbent will be responsible for handling telephone enquiries and complaints with high customer service quality.

Requirements:
• F.7 or above
• 1-2 years' customer service experience
• Effective interpersonal skill in customer relationship management
• Independent with strong sense of responsibility
• Good communication skill in both English and Mandarin
• Proficiency in PC operations, such as MS Word and Excel
• Immediate available is definitely an advantage


RMA Coordinator
Post Date: 18 January 07

Responsibilities:
• Responsible for monitoring the replenish management of key customers
• Implement and enforce the operational procedures for repair centre activities such as verification of repair order, handling and disposition of materials
• Manage ad hoc projects related to the repair centre and compile the analysis reports

Requirements:
• F. 5 or above
• At least 1 year experience in RMA coordination or as sales coordinator
• Good command of spoken and written English and Putonghua
• Strong knowledge of PC skills in Word and Excel
• Excellent communication and problem solving skill
• Aggressive, hard working and willing to work overtime
• Immediate available will be an advantage


Customer Service Representatives (Brand Shop)
Post Date: 13 September 06

Responsibilities
• Greet and provide quality customer service to the walk-in customers
• Responsible for product introduction and promotion
• Handle product redemption, display maintenance & inventory replenishment

Requirements
• F. 5 or above;
• At least 2 years' customer service experience in the consumer electronis or IT industry
• Strong interest or technical knowledge on IT or electronics products
• Good team player, presentable, responsible and detail-oriented
• Good command of spoken and written in English and Putonghua
• Immediate available or can start work in short notice is an advantage


SAP Engineer
Post Date: 16 August 06

Responsibilities
• Provide support on SAP R/3 module
• Responsible for SAP R/3 ABAP/4 Programming
• Development of end user training materials and provide training to end users

Requirements
• Degree in Computer Science or equivalent
• Knowledge in SAP is a MUST and at least 2 years' programming experience in SAP ABAP/4
•• Experienced in SAP FI/CO Module implementation and support will be an advantage
• Strong interpersonal and organization skills
• Self motivated and a good team player
• Good command of English, Cantonese and Putonghua, knowledge of Korean will be an advantage.


全職/兼職推廣員(影音/家庭電器/電腦/數碼相機)
Post Date: 23 Sep 05

職務：於各零售店、展銷攤位及戶外銷場地推銷本公司之產品
• 中五或以上程度
• 具1-2年以上銷售或推廣經驗者優先取錄
• 積極進取，良好普通話及英語

待遇：
• 底薪+佣金(本公司將提供完善及專業培訓)