SAMSUNG's Digital World
From 2007 July 21st, if you purchase any Samsung notebook computer (with the exception of the Q1 and Q1U models), within one year of the purchase date, you are entitled to utilize the One-Year carry-in warranty(China) and the One-Year carry-in warranty(International) services.
Registration for the carry-in warranty(China) service
If you, the customer, want to enjoy the benefits of the One-Year carry-in warranty(China) service, you must bring the documents listed below to the Samsung Imagine shop or the Customer Service Center in Macau for warranty registration .
1) Original purchase invoice (Bought on or after July 21st 2007)
2) The completed International Product Warranty Card
3) The completed Product Warranty Card (China)
Warranty(China) service
If you are a Hong Kong customer wishing to utilize the benefits of the warranty(China) service, you must go to a Customer Service Center that has been approved domestically and show the two documents listed below:
1) China Warranty Card (Red)
2) Original purchase invoice
Customer Service Centre
Hong Kong
Hotline : (852) 3698 4698
Addr - 36/F Soundwill Plaza, 38 Russell Street, Causeway Bay, Hong Kong
Office Hours 10:00am-09:00pm
Addr - Unit 09-12,10/F, Office Tower, Langham Place, 8 Argyle Street, Mongkok, Kowloon
Office Hours 10:00am-09:00pm
Macau
Addr : AV. Marg. Do Lam Mau, No. 533, BI., E, FI. GF, Flat Aw, Van Sion Son Chun, Macau
Tel : (853) 212 916
Fax : (853) 220 413
Office Hour :
Monday - Friday: (09:00 - 18:30)
Saturday: (09:00 - 13:00)
China
Customer Service Center (domestic approved) : Click Here
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