"I was home all day and didn’t hear my doorbell go off."
Input
"I really like how these earbuds fit."
The Verge
"Samsung's new earbuds have one feature that everyone should steal."
Fast Company
Introducing Galaxy Buds Pro
These are true wireless earbuds, with pro-grade technology for immersive sound like never before. While Intelligent ANC lets you seamlessly switch between noise canceling and fully adjustable ambient sound. So let the outside in - or keep it out. It's your world. Galaxy Buds Pro let you hear the best of it.
Nine Galaxy Buds Pro charging cases, all in a 3x3 grid. There are 3 Phantom Black, 3 Phantom Violet, and 3 Phantom Silver. Each case opens one at a time to show the earbuds inside the case. It zooms in on the Phantom Violet case in the middle of the grid and it spins around as it zooms in until it disappears.
INTELLIGENT ANC
Tunes out noises, tunes in voices
INTELLIGENT ANC
INTELLIGENT ANC
Noise canceling you can control
Active Noise Canceling on Galaxy Buds Pro filters out up to 99% of background noise. Microphones on the inside and outside monitor noise in real time. Choose the ANC level to dial the world up or down with an intelligent algorithm that cancels out the noise: turn it to High on a noisy bus, or use Low in a quiet library - no need to change the volume.1, 2
*Galaxy Buds Pro are compatible with smartphones and tablets running Android 7.0 or later and with more than 1.5GB of RAM.
Active Noise Canceling (ANC) on Galaxy Buds Pro cuts external background noise by up to 99%, backed by UL Verification.
Hot tip: select your ear-tip size for optimal ANC performance
Small
Medium
Large
Voice Detect
instantly switches from ANC to Ambient sound when it hears your voice. Like when you're at a cafe using ANC to block outside noise, tell the barista your order and ANC automatically turns off when you speak. These intelligent buds turn down for your conversation, even if you're using Ambient Mode or have ANC turned off, by lowering the volume of your music and focusing the microphone on the person speaking to you.
3, 4
Ambient sound
means you don't have to take your earbuds out to join the conversation. You can hear voices with clarity and in real time. With an intelligent algorithm raising the volume of the environment through four levels, you don't miss out on important parts of the discussion.
5
PROFESSIONAL SOUND
A professional studio in your ear
2-way speakers with bigger driver
for balanced sound and wide frequency response
11mm woofer for full bass
6.5mm tweeter with low distortion for silky treble, clean sound and a wide sound stage
Air vent
reduces occlusion for spacious audio
Inner Mic
High SNR Mic
for picking up the user's voice clearly
Dual mic array
for superior beamforming performance
Voice Pickup Unit
Mic mesh and chamber
for minimizing wind noise
IMMERSIVE SOUND
Get lost in the studio sound
From the highest treble to the deepest bass, notes come through beautifully, thanks to custom-built 2-way speakers with sound by AKG. Galaxy Buds Pro offer the most immersive sound experience on Galaxy Buds, whether you're listening to a new album or the audiobook for your next road trip.
*Sound by AKG on Galaxy Buds Pro has been awarded the Harman certification with an excellent grade.
Take noise-free calls
that blow your mind. The best quality call for true wireless earbuds means you get less noise and a clearer voice on calls at home or out in the world. With three built-in microphones and the voice pickup unit, every word is crystal clear. The low protrusion design minimizes wind contact, while the sophisticated wind shield solution blocks the sound of wind during calls.
*Results are based on Samsung internal lab testing subject to POLQA, a global standardized test for call quality.
Set up your home office anywhere. The microphones deliver beamforming technology to pick up your voice only - so you can contribute without your coworkers hearing others in the house.
Go for a walk
Galaxy Buds Pro are specially engineered to banish the noises made by gusts of wind, so you don't need to raise your voice to be heard on calls during blustery days.
360 AUDIO
Galaxy Buds Pro earbuds in Phantom Black, floating in space to demonstrate the three-dimensional sound provided by 360 Audio.
360 AUDIO
Lifelike audio that immerses you with incredible realism
Experience 360 Audio so engaging, it shifts you into the middle of the scene. With Dolby Head Tracking™ technology, Galaxy Buds Pro place you into the center of your favorite video, movie or TV show. The intelligent motion-tracking sensor pinpoints the direction of the sound as you move your head, enabling a powerful sense of realism in your listening experience. And with content in Dolby Atmos®, hear every detail with greater clarity, and feel a deeper connection to the story.6
CONVENIENCE
All your worlds in harmony
AUTO SWITCH
A Galaxy smartphone and Galaxy Buds Pro in Phantom Violet in their charging case. The smartphone has the Music UI onscreen. A Galaxy tablet slides into view, with a graphic wallpaper onscreen. A video call is received on the tablet and the connection of the earbuds switches between the tablet and the phone instantly, to demonstrate Auto Switch. The smartphone says Ben's Galaxy Buds Pro Switched to Galaxy Tab. The tablet says Ben's Galaxy Buds Pro Connected automatically.
AUTO SWITCH
Switch it up without a hitch
Auto Switch on Galaxy Buds Pro detects what's most pressing and instantly shifts its connection to that device. So, when you're watching a movie on your tablet and get a call, Galaxy Buds Pro switch the audio to your phone. Then once you hang up, Galaxy Buds Pro seamlessly connect back to the tablet - flipping from device to device without you even touching a screen.7, 8
BIXBY VOICE WAKE-UP
Your smart assistant, always on standby
"How's the weather today?"
"It's sunny and 72° right now"
"How much battery is remaining on my earbuds?"
"Your earbuds are at 88%"
When you're connected to your phone, you can speak to make things happen without touching it. A simple "Hi Bixby" wakes it up, and then you can give a command to make a phone call, change the music and more.9, 10, 11 You can even switch between Samsung devices by saying its name, and activate or turn off ANC and Ambient Mode.
*Image simulated for illustration purposes.
SMARTTHINGS FIND
Win hide and seek with your earbuds
Tracking down your lost earbuds is simple. Just open the SmartThings app. Your buds will emit a beep so you can easily find them in your room. And with Offline finding, you can find the last location they were used, even if they're no longer connected to your phone.12, 13, 14
BUDS TOGETHER
Share the sound with your bud
Keep your earbuds in and let a friend tune in, too. Buds Together lets you connect two sets of Galaxy Buds Pro to your phone at the same time, so you can both listen to your BFF playlist with pro-grade sound quality.15
DESIGN
Epic sound calls for epic design
Phantom Violet
Phantom Silver
Phantom Black
COLOR
Glossy finishes to strike the right note
Available in three on-trend colors.16 Choose between timeless black, vibrant violet or stunning silver to brighten things up. Each earbud is polished to a high gloss while the matte interior feels soft against your skin. And don't forget that matching case.
SECURE FIT
SECURE FIT
The right fit is right here
A new take on the classic earbud shape, the design lessens discomfort when you're tuned in for hours, and stays securely in your ears while working out. And with air vents that balance the pressure in your ear and increase air flow, it's such a natural fit you may forget you're wearing them.
With three ear-tip sizes
to choose from, you can test them out to ensure that your Galaxy Buds Pro fit comfortably and securely - and with a good seal so the ANC works its best.
Small
Medium
Large
BATTERY
Can't stop
won't stop
BATTERY LIFE
Power to keep the beat going
Turn on ANC and Galaxy Buds Pro give you 5 hours of play time with 13 more in the case. That's 18 hours total.17 When ANC is off, you get 28 hours total, with 8 hours of play time - and 20 more in the case.18 Whether you've got a day full of video conferences, catching up with friends or just jamming to your favorite playlist, Galaxy Buds Pro have the power to keep you connected and listening.
Charge up fast.
Five minutes gets you another hour of playtime. It's like a power nap for your buds.
19
Wireless PowerShare
gives you a boost on the go - just set Galaxy Buds Pro down on the back of your Galaxy smartphone for wireless charging.
20
*Image simulated for illustration purposes.
WATER RESISTANT
IPX7. The highest standard of water resistance in Galaxy Buds21
See how to make the most of your Galaxy Buds Pro
How to use Intelligent ANC
How to use Active Noise Canceling (ANC) and Ambient sound. Galaxy Buds Pro case opens and the two Galaxy Buds Pro earbuds fly up. Launch the Galaxy Wearable app. On a Galaxy smartphone, the Galaxy Wearable app opens and selects the option under Noise controls. Tap Active noise canceling. Sound waves going through a Galaxy Buds Pro earbud showing it lets in surrounding sound in Ambient mode. Active Noise Canceling on. Sound is not let in. ANC filters out up to 99% of background noise. Choose the ANC level High or Low. Tap Ambient sound. Ambient sound is selected on smartphone. You can hear your outside world without taking the earbuds out. Sound waves demonstrate how much sound is let in. Long-press the earbud to control noise. Active noise canceling option is selected. Adjust the volume of the sounds around you. Ambient sound level goes from low to medium to high then extra high. Instant switch from ANC to Ambient sound. Toggle on Voice detect and start a conversation. Ambient sound turns on with your voice and goes back to ANC automatically. Galaxy Buds Pro earbuds fly back into the case. Enjoy Intelligent ANC on the new Galaxy Buds Pro. Samsung.com. Disclaimer: Galaxy Buds Pro compatible with Android 7.0 or later and RAM 1.5G and above. Screen images simulated for illustrative purpose. To use the Galaxy Wearable app, the Galaxy phone and wearable device must be paired. Active Noise Canceling (ANC) on Galaxy Buds Pro cuts external background noise by up to 99%, backed by UL Verification. ANC is on by default, and the touch and hold gesture for Active Noise Canceling can be configured in the Galaxy Wearable app. Voice Detect uses an AI algorithm to recognize the user’s voice. It may respond to vibration-induced situations such as brushing your teeth, electric toothbrush, coughing and humming. Conversations may not be detected when only one earbud is worn.
How to wear & care
Tips for all Galaxy Buds Pro users: How to wear. Galaxy Buds Pro case opens and the two Galaxy Buds Pro earbuds fly up. Wearing the Galaxy Buds Pro is super easy. Check L(Left) and R(Right). Make sure the mic mesh is facing down. Adjust for a snug fit. Not snug enough? Try three different ear tips. Use the one that fits the best: small, medium or large. Experience Active Noise Canceling at its best, with the perfect fit. Tips for all Galaxy Buds Pro users: How to care. Regular cleaning ensures top-notch sound quality. Remove the ear tip from the earbud before cleaning. Use a clean and dry brush and wipe the earbuds: Speaker, Air duct, mic mesh and lastly, the charging contacts. Wet earbuds? No problem. Dry the earbuds thoroughly. Dry the earbuds thoroughly prior to placing into the charging case. Galaxy Buds Pro earbuds fly back into the case. Maximize your listening experience. Samsung.com. Disclaimer: Charging case is not water resistant. If the earbuds are damaged, they are not guaranteed to be water resistant. If the earbuds or your hands are wet, they must be dried thoroughly prior to handling or placing into the charging case. If placed into the changing case without drying, the earbuds may be damaged.
How to use 360 Audio & Auto Switch
How to use 360 Audio and Auto Switch. Galaxy Buds Pro case opens and the two Galaxy Buds Pro earbuds fly up. Launch the Galaxy Wearable App. Galaxy smartphone scrolls through settings. Tap Advanced. Turn 360 Audio on. Galaxy Buds Pro earbud in ear. And tune in. The Galaxy Buds Pro detects head movements. No matter which way you go or turn, the audio recalibrates and keeps you in the center of the scene. Galaxy Buds Pro earbuds moving around smartphone. 360 Audio available on Galaxy smartphones and tablets running Android One UI version 3.1 or later. Galaxy S21, S21 Plus, S21 Ultra, Tab S7 and Tab S7 Plus. Now, let’s try Auto Switching. Auto Switch allows your earbuds to seamlessly connect from one Galaxy device to another. Galaxy Buds Pro connect to tablet then smartphone. Tablet plays scene of two cars driving. When someone calls you in the middle of a movie, the Galaxy Buds Pro will automatically switch the audio to your phone and connect back to the tablet when you hang up. Experience seamless transition between devices, hands-free. Galaxy Buds Pro connects to smartphone, then to tablet. Enjoy cinematic sounds with ultimate convenience. Samsung.com Disclaimer: Screen images simulated for illustrative purpose. To use the Galaxy Wearable app, the Galaxy phone and wearable device must be paired. 360 Audio and Dolby Head TrackingTM support may vary depending on app and content. Available only Galaxy smartphones and tablets running Android One UI version 3.1 or later. Auto Switching feature only available on Galaxy smartphones and tablets with One UI 3.1 or later. Certain devices and applications may not support Auto Switching. Galaxy devices must be logged in to Samsung Account to enable Auto Switching.
ANC is on by default, and the touch and hold gesture for Active Noise Canceling can be configured in the Galaxy Wearable app.
Switching between High and Low ANC levels can be done in the Galaxy Wearable app.
Voice Detect uses an AI algorithm to recognize the user's voice. It may respond to vibration-induced situations such as brushing your teeth, electric toothbrush, coughing, and humming. Conversations may not be detected when only one earbud is worn.
When Voice Detect is turned on, it is automatically activated when ANC is on or off, as well as Ambient Mode. To return to the previous mode, tap on either earbud.
The touch and hold gesture for Ambient sound can be configured in the Galaxy Wearable app.
Available only on mobile devices running Android One UI version 3.1 or later. 360 Audio and Dolby Head Tracking™ support may vary depending on app and content.
Auto Switch feature only available on Galaxy smartphones and tablets with One UI 3.1 or later. Certain devices and applications may not support Auto Switch.
Galaxy devices must be logged in to Samsung Account to enable Auto Switch.
Bixby service availability may vary by country, carrier, and device.
Galaxy Buds Pro must be connected to a Galaxy device with a data network or Wi-Fi connection to fully operate Bixby features; Samsung Account login also required.
Availability of Bixby features and content providers may vary by country or language; Bixby only recognizes certain accents and dialects of English (UK), English (US), French (France), German (Germany), Italian (Italy), Korean (South Korea), Mandarin Chinese (China), Spanish (Spain) and Portuguese (Brazil).
The location of the lost device found with SmartThings Find is the approximate location where the lost device's signal was detected.
SmartThings Find application is only available on Galaxy devices with Android 8 or later.
Some devices in China, Japan and on the Verizon network are not supported.
Buds Together only supported on Galaxy devices running One UI 2.5 or later.
Available colors may vary by country.
Earbuds and case provide up to 18 hours of battery life when the case is charged to 100%. Based on internal testing. Audio playback time tested by pairing a pre-production Galaxy Buds Pro to a recently released Galaxy smartphone with default settings including ANC on. Actual battery life and charging time may vary by usage conditions, number of times charged and many other factors.
Earbuds and case provide up to 28 hours of battery life when the case is charged to 100%. Based on internal testing. Audio playback time tested by pairing a pre-production Galaxy Buds Pro to a recently released Galaxy smartphone with default settings except ANC and Ambient mode off. Actual battery life and charging time may vary by usage conditions, number of times charged and many other factors.
Play time may vary based on settings.
Wireless PowerShare function is available on Galaxy S21 series, Galaxy Z Fold2, S20 series, Z Flip, Note10 series, S10 series and Fold. If the smartphone's battery power is less than 30%, Wireless PowerShare may not function.
IPX7 is based on laboratory test conditions for submersion in up to 1 meter of fresh water for up to 30 minutes. Not advised for beach or pool use. Charging case is not water resistant. If the earbuds are damaged, they are not guaranteed to be water resistant. If the earbuds or your hands are wet, they must be dried thoroughly prior to handling or placing into the charging case. If placed into the charging case without drying, the earbuds may be damaged.
Specifications
Bluetooth VersionBluetooth v5.0
Compatible Specification of SmartphoneAndroid 7.0 ↑ , 1.5GB ↑
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Each of the following remarks is only applicable to the corresponding product features or specifications which are related to such remark on this page.
◇ The function is only available in 3G+Wi-Fi version.
^ Subject to local network, data and messaging services.
＊The talk time and stand-by time are approximate. Performance of the battery is subject to the network, signal strength, function, selection and profile.
＊＊This function is only subject to call forwarding service subscription. Network providers may charge additional service fee.
△GPS/AGPS connection is subject to local network and data services and network providers may charge additional service fees. Additionally, connection times can be affected by external factors, such as surrounding environment, weather, etc
# Stereo Bluetooth is only applicable to specific headsets.
▲ Actual available memory for end user usage may vary due to pre-configuration of phones / tablets / cameras / PCs. The pre-configuration includes preloaded operating system and applications.
+ For reference only, please check with our staff for details.
￭ SIM Slot 1 is compatible with 4G, 3G or 2G networks, while SIM Slot 2 is compatible with 2G network only.
◆ For details of the latest OS version, please visit the firmware upgrade page.
ˇ Actual feature may differ depending on the OS version.
⊿ GPS connection time can be affected by external factors, such as surrounding environment, weather, etc.
＊＊＊Performance of the battery is subject to the network, signal strength, function, selection and profile. Battery time is based on our own laboratory measurements, and may vary depending on factors such as device settings, usage patterns and operating conditions.
▼ IP stands for "Ingress Protection". 1st number refers to protection against solid foreign objects and the 2nd number refers to protection against harmful ingress of water. IP6X: No ingress of dust. Complete protection against entry of dust. IPX8: Protection against temporary immersion(at depth of 1.5 meter for 30 minutes).
^^ Support 4G Network in HK: FDD-LTE and TD-LTE; 4G Network in China: TD-LTE; 3G Network in HK: WCDMA; 3G Network in China: TD-SCDMA and WCDMA. Subject to local network, data and messaging services.
◇◇ The actual capacity (Wh) is measured based on the battery's output current and voltage. It may differ from the capacity (Wh) indicated on the device, depending on the output power condition, the connected device’s circuit configuration, and the operation environment.
-Features and specifications are subject to change without prior notification.
- MicroSD card and SIM card cannot be placed in MicroSD card tray at the same time. Only either of them fit into the tray. (Only applicable to GALAXY A7, A5, A3)
- Google+、Google、the Google logo、Google Search、Google Maps、Gmail、YouTube、Android、Google Play and Messenger is the trademark of Google Inc. All other products and services mentioned may belong to their respective trademark owners.
- Images are for reference only.
How Trade-In Works:
01
Select deviceSelect your new Samsung Galaxy device and the eligible device you want to trade in.
02
Determine valueAnswer a few simple questions to determine the estimated trade-in rebate value of your eligible device and offers (if any).
03
Book your device collection serviceAfter placing your order, you’ll receive an email with collection instructions after we shipped out parcel to you. Carefully follow the instructions to trade-in your device.
※ Please note, our collection service is not yet available in Macau region.
04
Confirmation of condition of trade-in deviceOnce you return your trade-in device, its condition will be verified and its final trade-in value and offers (if applicable) will be determined. If the final trade-in value differs from the estimated trade-in value, you can choose to accept or decline. Once you accept the final trade-in value, your trade-in value and offers (if applicable), will be paid to you according to your payment insturction.
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. The Program is owned by Samsung Electronics H. K. Company, Limited (“Samsung”). The trade-in service of the Program is provided by MRR International Limited ("MRR") as an independent third party. Samsung provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. Your use of the Tool and your participation in the Program is subject to these Terms of Use, as they may be amended from time to time. The purpose of the Tool is to evaluate the Trade-In Value of your used device and any promotional offer eligibility. The Tool available on samsung.com/hk_en and shop.samsung.com/hk_en websites (individually a "Site", and collectively, the “Sites”) and all the information, communications, software, scripting, photos, text, video, graphics, music, sounds, images and other materials and services found on the Sites (collectively "Content"), is owned by Samsung and is intended for the lawful use of your participation. You acknowledge that Samsung reserves the right in its sole discretion to refuse or terminate access to the Tool by you at any time. This Tool and its entire contents, features and functionality are owned and managed by Samsung & MRR.
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Now you get innovative smartphone with right tariff plan.
Upfront Cost
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Buy your phone along with an inclusive monthly network plan and pay monthly*
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Choose from a range of networks and inclusive monthly plans to get started with your new Galaxy phone straight away.
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Pay for your phone and an inclusive bundle of calls, texts and data in one easy-to-manage monthly fee.
Next steps
You will be redirected to our trusted partner, A1 Comms Ltd (trading as Mobileshop), to purchase your phone and setup your monthly plan.
Select your new Samsung Galaxy device and the eligible device you want to trade in.
02
Determine value
Answer a few simple questions to determine the estimated trade-in rebate value of your eligible device and offers (if any).
03
Book your device collection service
After placing your order, you’ll receive an email with collection instructions after we shipped out parcel to you. Carefully follow the instructions to trade-in your device.
※ Please note, our collection service is not yet available in Macau region.
04
Confirmation of condition of trade-in device
Once you return your trade-in device, its condition will be verified and its final trade-in value and offers (if applicable) will be determined. If the final trade-in value differs from the estimated trade-in value, you can choose to accept or decline. Once you accept the final trade-in value, your trade-in value and offers (if applicable), will be paid to you according to your payment insturction.
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. The Program is owned by Samsung Electronics H. K. Company, Limited (“Samsung”). The trade-in service of the Program is provided by MRR International Limited ("MRR") as an independent third party. Samsung provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. Your use of the Tool and your participation in the Program is subject to these Terms of Use, as they may be amended from time to time. The purpose of the Tool is to evaluate the Trade-In Value of your used device and any promotional offer eligibility. The Tool available on samsung.com/hk_en and shop.samsung.com/hk_en websites (individually a "Site", and collectively, the “Sites”) and all the information, communications, software, scripting, photos, text, video, graphics, music, sounds, images and other materials and services found on the Sites (collectively "Content"), is owned by Samsung and is intended for the lawful use of your participation. You acknowledge that Samsung reserves the right in its sole discretion to refuse or terminate access to the Tool by you at any time. This Tool and its entire contents, features and functionality are owned and managed by Samsung & MRR.
Enter your device's IMEI (or if you have a Wi-Fi only device such as smartwatch/earphone/tablet/notebook, enter the serial number)
Find your IMEI Number
To determine the IMEI number, dial *#06# from your phone. Or, go to Settings and then tap About. Look for your IMEI or serial number. Your serial number may be printed on the back of your tablet or Galaxy Book.
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You must ensure that the used device is provided to us within 7 days of receiving your new device. Failure to provide your used device within this time period will mean that you will not be eligible to this trade-in program. Please ensure that you back up any photos, files and other data which you have stored on the used device, and remove the sim card and memory cards before providing the used device to us.
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The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. The Program is owned by Samsung Electronics H. K. Company, Limited (“Samsung”). The trade-in service of the Program is provided by MRR International Limited ("MRR") as an independent third party. Samsung provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. Your use of the Tool and your participation in the Program is subject to these Terms of Use, as they may be amended from time to time. The purpose of the Tool is to evaluate the Trade-In Value of your used device and any promotional offer eligibility. The Tool available on samsung.com/hk_en and shop.samsung.com/hk_en websites (individually a "Site", and collectively, the “Sites”) and all the information, communications, software, scripting, photos, text, video, graphics, music, sounds, images and other materials and services found on the Sites (collectively "Content"), is owned by Samsung and is intended for the lawful use of your participation. You acknowledge that Samsung reserves the right in its sole discretion to refuse or terminate access to the Tool by you at any time. This Tool and its entire contents, features and functionality are owned and managed by Samsung & MRR.
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By applying the trade-in discount to your purchase, you agree to the terms and conditions of the program.
Estimated Trade-in Value
*Estimated trade-in value is for reference only; which subject to change without further notice. Pending results of multi-point inspection. Trade-in rebate offer may change. (if applicable)
Samsung Trade-in Terms and Conditions
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. The Program is owned by Samsung Electronics H. K. Company, Limited (“Samsung”). The trade-in service of the Program is provided by MRR International Limited ("MRR") as an independent third party. Samsung provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. Your use of the Tool and your participation in the Program is subject to these Terms of Use, as they may be amended from time to time. The purpose of the Tool is to evaluate the Trade-In Value of your used device and any promotional offer eligibility. The Tool available on samsung.com/hk_en and shop.samsung.com/hk_en websites (individually a "Site", and collectively, the “Sites”) and all the information, communications, software, scripting, photos, text, video, graphics, music, sounds, images and other materials and services found on the Sites (collectively "Content"), is owned by Samsung and is intended for the lawful use of your participation. You acknowledge that Samsung reserves the right in its sole discretion to refuse or terminate access to the Tool by you at any time. This Tool and its entire contents, features and functionality are owned and managed by Samsung & MRR.
Upgrade Terms and Conditions
Phone powers on & Holds charge
Normal wear & Tear
Functioning display & No cracked screen
Not blacklisted
Factory reset & No software locks
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Samsung Care+ Disclaimer with link
Here’s what’s covered
Extended Warranty
1 year extension of the original manufacturer’s warranty repair services for mechanical and electrical defects
Battery Replacement#
One time free battery replacement when it holds less than 80% capacity of its original specification
Complimentary Accidental Damage and Liquid Damage Device Insurance^
^ Accidental damage and liquid damage device group insurance coverage provided by FWD General Insurance Company Limited to Samsung Electronic H.K. Company Limited as policy holder, for the benefit of the customers, who will be automatically enrolled free of charge as insured members, to enjoy the protection of their Mobile Device, limited to one time per annum
Samsung Care+
Samsung Care+ is a total care service plan exclusive for Samsung mobile devices. You can enjoy 1-year extended warranty, free battery replacement and a complimentary accidental damage and liquid damage protection^, limited to twice per annum (subject to payment of deductible). The protection coverage area is determined by order's shipping address, if you wish to switch to Hong Kong/Macau, please call our Service Hotline ☎ 3698 4633 (Hong Kong) or 0800 333 (Macau) within 2 business days from the date of purchase.
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Extended Warranty
Samsung Care+ is a total care service plan exclusive for Samsung mobile devices. You can enjoy 1-year extended warranty, free battery replacement and a complimentary accidental damage and liquid damage protection^, limited to twice per annum (subject to payment of deductible).<br> The protection coverage area is determined by order's shipping address, if you wish to switch to Hong Kong/Macau, please call our Service Hotline ☎ 3698 4633 (Hong Kong) or 0800 333 (Macau) within 2 business days from the date of purchase.
※ Cover until canceled. Financing program is not available with device purchasing
※ Cover for 24 months. Financing program is available with device purchasing
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