To cope with our rapid growth, we would like to invite high caliber persons for the above position in our Kwai Chung office.
• Provide post-sales technical services and support to sales teams and customers;
• Lead an engineering team to support electronic products and ad hoc projects;
• Overseas daily operations of the engineering section to ensure all the service standards be met or surpassed;
• Review and monitor the performance of 3rd party service providers;
• Prepare support documents and organize training to internal parties;
• Prepare analytical reports for product evaluation and performance;
• Liaise with HQ for product quality and technical issues;
• Review of technical materials and bulletins.
• Bachelor degree or above in Electronics/Electrical Engineering or equivalent;
• 5~7 years relevant experience in consumer electronics industry;
• Solid experience in Audio/Video equipment / products support;
• Experience in outsourced service management is a definite advantage;
• A team player with ability to supervise and manage the engineering team;
• Good command of written and spoken English, Chinese and Putonghua;
• Good presentation and communication skills.