Galaxy Premier Service

Valid from Jul 07. 2017 to Aug 31. 2017 Expired
Galaxy Premier Service

Register your Galaxy S8 | S8+ to enjoy 3 Elite Supports*

Elite Support 1
1-year Accidental Screen Damage Protection+

If accidental screen damage occurs within a year from the date of purchase, you only need to pay a service charge of HK$300 for a one time screen repair or replacement (Originally worth up to HK$1,290).

Elite Support 2
Half-Price Original Battery Replacement Service#

Replace your original battery for only HK$225 (originally worth HK$450) within 13 – 18 months from your date of purchase.

Elite Support 3
Free Premium Pick Up & Delivery Repair Service

If you don't have time to bring your Galaxy S8 | S8+ to our Samsung Customer Service Center for repair or replacement services, simply call us at (852) 3698 4698 (Press "8" after language selection). We can arrange a one time service to pick up and deliver it back to you at your convenience.

More Personalized Care for Your Added Convenience

Online Pre-booking Service^
Save time and skip the queues by pre-booking your appointments for repair services online at our designated web page.
Smart Switch Data Transfer
You're welcome to any of our Samsung Customer Service Centers where our professional consultants can personally help you make the data transfer from your old phone to new phone. You can now also easily perform the data transfer to your Galaxy phone by yourself with the new Smart Switch function. For more information, please visit our Smart Switch page.
Flagship Phone Loan Service
If you need to carry out any repair services within a year from the date of purchase, you are welcome to use a Galaxy S7 or S7 edge flagship phone on loan until repairs are completed so you can enjoy life uninterrupted. For more information, please contact our Samsung Customer Service Centers.
Galaxy Consultant Advice
Need help with your Galaxy S8 | S8+? Our professional consultants are always on-hand to attend to your questions so please drop by any of our Samsung Customer Service Centers or Samsung Partnershops for assistance.
*Only applicable to the purchase of genuine Samsung Galaxy S8 or Galaxy S8+ from Hong Kong authorized dealers on or before August 31, 2017 ('Half-Price Original Battery Replacement Service' also apply to the purchase of genuine products from Macau authorized dealers). Customers are required to complete the registration process on the Samsung ClubS website within 14 days from their date of purchase.
+This protection is only applicable to the purchase of genuine products from Hong Kong authorized dealers. This protection is provided by Samsung HK's insurance partners and subject to additional terms and conditions. For details, please click here.
#This service is only applicable to the purchase of genuine products from Hong Kong and Macau authorized dealers. For details, please click here.
This service is only applicable to the purchase of genuine products from Hong Kong authorized dealers. This service is available until December 31, 2017 and subject to additional terms and conditions. For details, please click here.
^This service is only available in Hong Kong.

Samsung Electronics H.K. Company, Limited owns the right to interpret all matters relating to this Galaxy Premium Service promotion (including its Terms and Conditions and Offer) and reserves the right of final decision. All images are for reference only. All content is subject to change without prior notice.
Samsung Customer Service Centre:
Unit 1502, 15/F, Causeway Bay Plaza 1, 498 Hennessy Road, Causeway Bay
Unit 9-12 & 15, 40/F, Office Tower, Langham Place, 8 Argyle Street
Rua de Bruxelas, 28, 32, 36, 42 R/C, Macau
Samsung Partnershop:
Shop 332, Level 3, Ocean Centre, Harbour City, Tsim Sha Tsui
Shop G56-57, Telford Plaza I, Kowloon Bay
Shop 601A, 6/F, New Town Plaza, Shatin
Shop 882 & 880, The Grand Canal Street, Shoppes Grand Canal at The Venetian Macao-Resort-Hotel
Customer Service Hotline: (Hong Kong) 3698 4698 |(Macau) 0800 333
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