- 1. Download the "Smart Tutor" from Samsung GALAXY Apps (or Play store) and install on our Android device.
- 2. Make a phone call to the SAMSUNG Contact center.
(After agreeing "Terms and Conditions",the phone number of contact center will be displayed.)
- 3. Enter the 6 digits connection code given by a tech expert.
- 4. Once connected, a tech expert will diagnose your mobile.
- 5. If you want to terminate "Smart Tutor", please tap "Disconnect" menu.