How to clean the camera?

How to clean the camera?

b 

 

● Camera lens and display
Use a brush to remove dust and wipe the lens gently with a soft cloth. If any dust
remains, apply lens cleaning liquid to a piece of cleaning paper and wipe gently.

 

● Image sensor
Depending on different shooting conditions, dust may appear in photos because the image sensor is exposed to
the external environment. This problem is normal, and the exposure to dust occurs in everyday use of the camera.
You can remove dust from the sensor by operating the sensor cleaning function. If dust remains after cleaning
the sensor, contact a service center. Do not insert the blower into the mounting opening of the lens.

 

● Camera body
Wipe gently with a soft, dry cloth.

 

* Never use benzene, thinners, or alcohol to clean the device. These solutions can damage the camera or cause it to malfunction.

Content Satisfaction Survey

  • Q1
  • Q2
  • Q3

Not finding what you're looking for? We're here to help.

Online

Live Chat Support

Live Chat support with a Samsung product expert.
Office Hours: Mon - Sat | 9:00am – 6:00pm
Except for public holidays

Send us an Email

We will aim to respond within 24 hours for general inquiry or technical support.

Email to CEO

Contact the dedicated CEO's Office.

On-Site Service Appointment

Find out how you can make service appointment.

Online Pre-booking Service

Product Repair Service, Operating System (OS) Upgrage Service and Gift Redemption

* Mobile Information Transfer Service is now available

Call

+852 36984698Hong kong

Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

0800 333Macau

Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

+852 21219088Samsung Pay

We’re available 24 hours a day, 7 days a week.

* For Printer inquiry, please visit HP official web page .

Customer
Service Support

Samsung Support Centers

Need a repair for your Samsung devices?

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us