I have a 3G device but it seems only connect to 2G (G or E), what should I do?

Last Update date : 2014.09.01

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Please go to Settings > More settings > Wireless & Networks > Mobile Networks > Network Mode

In the Network Mode, please select “Auto Mode”. This allows the phone to switch between 2G, 3G and 4G (if the device is 4G).

 

(screen layout and content might differ between software releases and models).

 

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*More handy tips for your Samsung smartphones are now available on Smart Simulator.

 

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