Although I set the Smart Pause function, it doesn’t often work in my Galaxy S4.

Last Update date : 2014.12.10



Smart pause detects that you are facing the screen with the front camera and pauses the video when you are facing away from the screen, and if you face the screen again, the video will resume.






Additionally, please remember that Smart Pause is only supported in the Samsung Video application. It does not work with downloaded players from Play Store.



Smart pause may not work in these situations:

- When the source of light is behind you or when using device in the dark
- When the device is shaking
- When interacting with the device in certain ways, such as using palm motions, tapping the screen, hovering your hand above the screen, using multi window or pop-ups, etc
- When connecting via AllShare Cast of HDMI
- Additionally, Smart Pause will be supported only in Samsung Video application

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

How would you like to contact us for support?

Samsung has launched Carry-in Online Appointment Service to save your time on making appointments for repair, maintenance and firmware upgrade!  Experience Now!

* iPhone or iCloud are trademarks of Apple Inc., 

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Gmail, Android and Google Play are the trademarks of Google Inc. 

All other products and services mentioned may belong to their respective trademark owners.


Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the website.