When using the Mobile device with Gear VR, the Device Becomes Hot. What should I do?

Last Update date : 2017.07.21

When using apps that require a higher amount of power than normal or when using apps on your device for an extended period, the mobile device may feel hot to the touch. When the Gear VR detects a high temperature, a message appears on the screen warning you to stop wearing the Gear VR and to wait for it to cool down.

Stop using the Gear VR until the mobile device cools down, and then resume use. This is normal and should not affect the mobile device's lifespan or performance.




While watching a movie via the mobile device with Gear VR, the device becomes hot and pop-up regarding cool down appears. What’s this and what should I do?



The mobile device may become hotter than normal when it is used with the Gear VR as Gear VR applications require more power to run. When the Gear VR detects a high temperature the quality of applications become degraded, or applications may be terminated to prevent overheating. This is normal and does not affect the mobile device lifespan or performance. If this situation occurs, please allow the device to cool down before resuming use.








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