How to fix power problem(not switching on.. etc)

Last Update date : 2015.09.22

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[Cause]

Power issues can come from several sources including batteries, chargers, and the handset itself. 

[Solution]

First method

If the phone does not power on, please check the following.

1. Prepare a fully charged battery.

2. Insert the battery to the phone.

3. Check the compatibility of the battery and the charger.

If you have still the problem with power, please visit Samsung Mobile Service Center nearby.

Second method

1. Connect the phone to its compatible charger with power source.

2. Try to turn the phone on.

If you have still the problem with power, please visit Samsung Service Center nearby:  http://www.samsung.com/hk_en/support/html/brandshop/brandshop_address.html

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