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A key factor in Samsung's success is our long-standing commitment to outstanding service and support. We offer a wide range of service options for all our products, to ensure you always enjoy the quality and reliability that comes as standard from Samsung. In addition to our comprehensive standard warranties, you can choose from enhancements such as:

  • Our acclaimed Corporate Service Programme
  • Insurance and extended warranties
  • Our Remote Diagnostics System

corporate service programme

Unlike many other companies, our corporate team of experienced professionals have technical knowledge as well as experience of specific market sectors, including Finance, Public Sector and most commercial markets. They work with our larger clients throughout the customer experience - from acquisition to disposal - dealing with issues such as:

  • Product compatibility with existing systems
  • Product lifecycles
  • Change management
  • Sustainable procurement
  • Pre- and post-sales support
  • Service flexibility

comprehensive warranties

All Samsung business products come with a comprehensive manufacturer warranty as standard. We also offer our Fastguard™ extended warranties on Notebooks, Fax, Printers and Multifunctional products.

Find out more from our Customer Care Team on 0870 SAMSUNG (7267864).

a sustainable future

Samsung promotes a responsible approach to protecting the environment throughout all our business units. We are totally committed to making our planet a better place to live, a focus we know most of our customers share. Initiatives such as Free Recycling and Disposal of electronic products and consumables can help you enhance your own environmental profile. This and other strategies to reduce landfill disposal is an important part of our social contribution programme.

technology partners

So we can respond to your needs as effectively as possible, we have developed a carefully-selected network of partners with specific skills and expertise. This helps to ensure we always add genuine value to our relationship with you and can offer you the most appropriate and cost-effective products and services.

Our straightforward guides can help you make sure you choose the right products for your needs.


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