What to do when the Disc is not playing or getting No Disc error?
There might be the problem when you are playing media files in your Samsung DVD Player. Sometimes NO Disc error also comes. You may check following consideration given below :
● Your Disc is free from scratches and dust.
● Check if your DVD Player support the type of disc you're trying to play. Example : DVD-R,CD-RW, MP-3.
● Try other types of discs to see if the problem is with specific types or with all media.
● Clean disc with mild dish detergent and water. Dry throroughly with lint free cloth.
● Unplug the DVD Player from power source and let sit for one minute.
● Clean the DVD player's laser lens, using a DVD lense cleaner.
● Attempt to play the disc again.
NOTE : If after checking each of these factors, the disc is not playing, there may be a problem with the laser or other components of the player. Your DVD Player may require service. You can arrange an engineer visit by raising online request through Request service option in support tab.
Thank you for your feedback!
Please answer all questions.
Contact Info
Digital Service Center
![DSC icon image]()
![DSC icon image]()
WhatsApp(English / हिंदी)
![WhatsApp image icon]()
![WhatsApp image icon]()
WhatsApp Us : 1-800-5-726-7864
Available 24 Hours / 7 days
Sign Language
![Sign language image]()
![Sign language image]()
Operation Hour: Monday - Friday 11:00-16:00
24 Hours Phone Support (India)
![image of phone dialer]()
![image of phone dialer]()
1-800-40-726-7864 (1-800-40-SAMSUNG)
Face-to-Face Support
![Image of location icon]()
![Image of location icon]()
Remote Service
![Image of RM icon]()
![Image of RM icon]()
Phone Support (Bangladesh, Sri Lanka, Nepal)
![Image of caller icon]()
![Image of caller icon]()