Gear S- Call is suddenly disconnected and Gear S is turned off while during the ongoing call?

Last Update date :2017.04.19


When the Gear becomes hotter than usual due to a long call or a

hot environment, calls may disconnect.


Furthermore , if the Gear S becomes hotter at the condition , the

device will may be turned off.


To turn on the device or make a call again, wait for the Gear to cool down

about 1~2 minutes. The time may differ by environment temperature, person,

wrist worn condition, shaking condition. But, this is normal and should not

affect your Gear’s lifespan or performance.

Related Model Information


Contents Satisfaction Survey