Is My Camcorder operated in the Windows Vista system?
You need to check the compatibility of camcorder’s USB port as the following operation systems:
• Window 7
• Window XP.
computer fails to recognize the camcorder.
the case of old models, some camcorder is compatible with only Window XP.
• In the case of Window Vista operation, we developed another driver.
How to solve the problem:
1) We uploaded USB driver which were released after 2007. You need to download it on our website.
2) For camcorders which were released before 2006, we can not support the Window Vista.
3) The reason why you can use any of devices is that there is no compatibility between DV port and USB port.
4) Only USB driver has compatibility with the Window Vista operation. Therefore, we highly recommend you use the DV port or USB port.