Is Remote Management for TV a safe service by Samsung?
Yes, the remote management system uses a secure connection between your TV and our server. All information is stored on Samsungs servers and no third party company has access to this information. No unwanted information can be sent to your TV or any malicious programs.
Moreover, The Remote Management system only allows Samsung to connect to your TV for a session and once the connection is terminated Samsung cannot reconnect without a new session being initiated by you. Powering off the TV will also terminate any session immediately. Thus, user needs not to worry of having the technical support on accessing the TV anytime as it is not possible.