How can I do when my camera got a External damage (User's fault)?
If your camera get a external damage cased by you, please refer to the below warranty conditions. Generally, External damage of any kind is not covered under the warranty.
• This includes cracks, screen damage, and other damage not caused by normal use.
• If your camera has external damage, you can have it serviced, but you would be responsible for the cost.
contact our service center and check it.