Why Internet connection mode is changed to GPRS automatically sometimes?

Last Update date :2017.04.19

[Solution]

Your Internet connection mode is changed to GPRS automatically, sometimes.

This is because,

    1. When you move out from Wi-Fi zone, the Internet connection will be changed automatically from Wi-Fi to GPRS.

     Using the Internet costs you extra charge.

     How to turn on/off Wi-Fi

       Step 1: Select Start > Select Setting.

       Step 2: Select Connections> Select Wireless Manager.

       Step 3: Check Wi-Fi On/Off.

    2.  Microsoft’s Internet application (ex: Exchange mail) has this behavior but not a bug. This is Microsoft’ POLICY.

    3. Samsung development team is making efforts to develop new methods to prevent this from happening for your conveniences.

      1) Provide a setting option which can let users decide whether to use data connection service (ex: GPRS) or not.

      2) Provide a setting option which can let the device discover whether Wi-Fi connection is on or not. If Wi-Fi connection is on, never connect to Data network like GPRS.

       

Related Model Information

GT-I8000KKAXSG

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