What is Smart Tutor?

Last Update date :2017.04.19

Smart Tutor is a remote consulting service. Hence, it enables contact center agents to diagnose and control customer's device from their computer remotely via data connection or WiFi.

 

 Process

 

How to Download it?

 

1. Go to Google PlayStore and search for "Smart Tutor". Download it and Install.

 

 

                    smart tutor  

 

 

How to use? 

 

When you run Smart Tutor, select your correct country location. Agree on  Terms and Conditions.

 

                 agree 

 

 

Then tap on Call to contact the Call Center in your country.

 

 

                 tap call 

 

 

Tip: During the call with the agent, please emphasize that you are requesting for remote control of your smartphone. As your device is installed already with Smart Tutor, it can be controlled right away.

 

 

 

 

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