When I try to play video files of Internet through 3G or LTE Data network, it can’t be played even though it’s available to play in Wi-Fi network. Is my device faulty?

Last Update date :2017.04.19

 

If you cannot play video files of Internet through 3G or LTE Data network ,

please check whether Restrict background data feature of Power saving 

mode on device is enabled or not.

 

Keep in mind if you enable the Power saving mode, the Restrict background

data feature will be auto-enabled.

 

The Restrict background data feature saves battery power by blocking

background data, but enabling this option may affect the performance of some

applications which need the data network to work in the background.

 

 

To see how to check whether Restict background data feature of

Power saving mode is on or not.– please see image below.

 

restrict background 

Related Model Information

SM-G850FZWEXSG

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