Galaxy S7 Flat/Edge - When inserting a SD card in Galaxy S7, device do not recognize it normally. Though I had been consistently using the SD card on previous device and it was normally recognized well ,S7 not recognize it. Is my device the faulty?

Last Update date : 2017.04.19

If your SD card is not recognized normally in Galaxy S7, firstly we recommend to connect SD card with PC.

If the SD card is not recognized on PC, the SD card may have errors though it’s available to connect with previous device.

Environment variables or registry values of SD card can be specific only for the previous device if you have used it for long time.

Then, the SD card may not be compatible with other devices including PC except only a previous device.

Also, frequent writing and erasing of data on SD card shorten the lifespan of memory cards.

If the SD card has still problem when connecting with PC, the SD card can be defective product and we recommend to change to new one.

If SD card is recognized normally on PC, please visit to the Service Center with device and SD card for further inspection regarding Galaxy S7.  

Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device.

• Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.

• Use caution to insert the memory card right-side up.

• The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device asks to reformat the memory card.

• When inserting a memory card into the device, the memory card’s file directory appears in the My Files SD card folder.

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

Need Service? Service Center Locations

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.

ok