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Mobile Care provides you warranty extension and customised service options to keep your business up and running without interruption.


Keep your business up and running without interruptions

Business Challenges

In recent years, businesses have increasingly adopted enterprise mobility initiatives for a wide range of benefits. But to ensure business continuity and control expenses, companies need to quickly resolve issues, fix broken devices and securely protect their mobile assets. The loss of corporate data is just one of many possible ramifications of device damage. Many businesses also need longer, more flexible warranty periods and service plans to meet their business objectives.

Samsung Mobile Care offers

Extended Warranty to lengthen the coverage period of a standard warranty for up to 3 years
Value Added Service to ensure business continuity and boost productivity

Meet your unique business needs with customised coverage*

Extended Warranty

This plan extends the coverage period of a standard warranty for up to 3 years. During this period, Samsung will repair or replace any defective Samsung product that falls within the basic warranty scope. Extended Warranty can be purchased after the point of device purchase.

*Specific Terms and Conditions (T&Cs) and prices may vary by country, and are subject to change. Customers must pay an additional service fee after the service limit.

Choose the optimal service type for your business


The client brings the defective device to the Samsung Authorized Service Center.

Swap or Buffer

An IT department or IT asset manager maintains additional devices in inventory as a buffer. When a company-owned device needs repair, the employee exchanges the damaged device with another and continues conducting the company's business.

Sustain business productivity, control expenses and ensure repair quality

Comprehensive Issue Management

Efficiently resolve issues as they arise so that business can continue without interruption or loss of valuable data.

Cost Efficiency

Assess device management costs in order to forecast budgets more precisely.

Certified Repair

Ensure excellence and reliability with strict quality standards, using only Samsung-authorized parts.