How can I find the IMEI number?

How can I find the IMEI number?

IMEI stands for International Mobile Equipment Identity and is a unique number given to every phone.


For non smartphone and Android version below 4, Follow the steps below to retrieve IMEI number 

1 Setting
2 General
3 About device
4 Status

or at keypad dialer, key-in *#06#



Aside, the IMEI number can also be found on the back of the device or behind the battery.


Without IMEI, the device will not be able to connect to network connectivity. Call and data is not accessible.


If your phone encountering "Invalid IMEI", we recommend to perform factory reset.

After factory reset and "Invalid IMEI" still appear, please send your phone to your nearest service center location

Content Satisfaction Survey

  • Q1
  • Q2
  • Q3

Need more help? Contact Us.


24 hours a day/ 7days a week
(Including Public Holidays)


We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Remote Service

Take advantages of Remote Support for TVs, Mobile phones &Tablets

Samsung Members

Customer Support at your fingertips.

Track My Repair

Get updates on your Samsung Service


1 800 22 8899For Mobile Devices, Samsung Pay, Samsung Smart Care

24 hours a day/ 7 days a week

1 800 88 9999For other Products & Enquiries

24 hours a day / 7 days a week

+603-7713 7420Call From Oversea

* For any printer related enquiries, please visit HP website .

Service & Repairs

Samsung Services Centres

Search the nearest Samsung Service Centres in your area.

Smart Service

Experience Samsung Smart Service in Shop

Contact Us