[Windows 8] How to restore initial status.

Last Update date : 2014.09.15

 

 

.

First, turn on the network adapter on your computer.

Back up your files before starting the recovery process.

 

.

 

 

    Booting into Windows 8

 

.

Click the right mouse button on the blank part of the startup screen of Windows,

click the "All Apps" come out at the bottom right of the screen, please run the

Recovery of Samsung folder.

 

 

. 

 

 

.

 

On the recovery menu of the 'Recovery' program, choose the computer

initial state (at the far left) of the 'recovery point'.

 

 

. 

 

 

.

On the ‘User Account Control’ window, click ‘Yes’

 

 

. 

 

.

 

Click “OK” when prompted.

Save all your current work before you click 'OK'.

 

 

. 

 

 

.

After the reboot, when the 'Start Recovery' window appears, click 'Yes'

 

 

. 

 

 

.

System rolling back to its initial state.

 

 

. 

 

 

.

After the recovery has finished, click 'OK' on the 'System Restart' window.

 

 

. 

 

.

 

 

     Booting into Safe Mode

       (When Windows 8 booting is unavailable)

 

.

 

Turn the computer on and immediately begin pressing the F4 key 4-5

times repeatedly.

 

 

. 

 

.

 

On the recovery menu of the 'Recovery' program, choose the computer

initial state (at the far left) of the 'recovery point'.

 

 

. 

 

.

 

Click “OK” when prompted.

Save all your current work before you click 'OK'.

 

 

. 

 

 

.

System rolling back to its initial state.

 

 

. 

 

 

.

After the recovery has finished, click 'OK' on the 'System Restart' window.

 

 

. 

 

 

 


Not what you were looking for? Let us help you directly!

Samsung Careline Team are available:
7 days from 9am-7pm


Chat Live online with an agent.

Email us directly. We aim to respond within 24 hours.


Need Support outside Malaysia?

Visit your Country Site if you live and/or purchased your Samsung products outside Malaysia.

All product and contact information on this page applies to Samsung customers and products purchased within Malaysia only.


How Would You Improve This Answer?

Help us improve our contents by submitting your comment below. We’ll try to implement your suggestion.
NOTE: We cannot respond without your name and email address.

 

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Is this content useful? Feedback given here is only used to improve content. If you would like to contact our support team, please click on one of the buttons above the Contents Satisfaction Survey

How would you like to contact us for support?

If you have additional questions or require further assistance, please chat with our experienced technical team online.   Live Chat
※ Operating Hours: Monday-Sunday, 24 hours (Including Public Holiday & Replacement Public Holiday)

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.

ok