[Galaxy Alpha] Why can I not receive calls from certain people?

Last Update date : 2014.12.11

1. From the Home screen touch Apps.

 

2. Touch Settings.

 

3. Touch Call.

 

4. Touch Call rejection.

 

5. Touch Auto reject list.

 

6. Check whether or not the rejected number is in the Auto Reject List. If it is then select the number and then tap the trash bin icon.

 

7. Tap on the checkbox next to the phone number to be removed from the Reject List and then tap Done.

 

If a call from a certain number still cannot be received (even when it is not on auto reject list,) you need to check your add-on service registration from your network operator.

 

 

Also, if using an alternative Phone application on your device, then please check the settings for that app for any separate Block or Reject list feature that may be enabled in it.

 

 


 

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