What can we do for you?

What can we do for you What can we do for you What can we do for you

Product Assistance

If you need a Samsung product repaired please contact us via our Customer Service Phone Number, Email, or Live Chat options listed below. If you have a mobile phone or tablet that needs repair please go here for repair locations with a link to this page.

Live Chat

Live chat is available
Mon – Fri 8:30am - 5pm
Sat 8:30am - 12:30pm
Start chat

Email Support

We try to respond to all e-mail within 24 business hours
Message us

Phone Support

Call to speak with Customer Service:
0800 SAMSUNG (0800 726 786)
Customer Service & Technical Support Operation Hours:
Open 24 hours 7 days a week

Business Solutions & Support

Online Shop Support

Email Support

estorenz@samsung.com

Media Enquiries

Email Enquiries

nz.media@samsung.com