Contact Us

Product Assistance

Live Chat | Samsung NZ

Live Chat

Mon – Fri 8:30am - 5pm
Sat 8:30am - 12:30pm
Start chat
Email Support | Samsung NZ

Email Support

Message us
Phone Support | Samsung NZ

Phone Support

Customer Service:

0800 SAMSUNG (0800 726 786) / 0800 M SAMSUNG (0800 6 726 786)

Customer Service & Technical Support Operation Hours:

Open 24 hours 7 days a week

Email Support | Samsung NZ

Mobile Phone & Tablet Repair

Find Service Location
Phone Support | Samsung NZ

Email Escalation

Contact the dedicated escalation office
Email Submission

Business Solutions & Support

Shop Support

Online support | Samsung Shop NZ

Need Help?

Samsung Shop FAQ
My Orders

Online support | Samsung Shop NZ

Media Enquiries

nz.media@samsung.com