[Windows 8] How to restore the initial status of some models including XE500T1C

[Windows 8] How to restore the initial status of some models including XE500T1C

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.  

 

 

 

.

Restoring Your System to Its Original State

 

    How to Restore Your System on Windows 8

 

1. Go to ‘CharmBar’ → ‘Settings’ → Change PC settings → ‘General’.

 

. 

 

2. Select 'Get started' button on the 'Remove everything and

    reinstall Windows' menu.

 

. 

 

3. Select 'Next' button on the 'Reset your PC' message.

 

4. Select the 'Just remove my files' menu.

 

. 

 

5. Automatic system rebooting to start the recovery.

 

6. After the reboot, go through the user registration process.

 

. 

 

 

    How to Restore Your System when Windows 8

      Booting is Unavailable

 

1. Press and hold the Volume Up button then press the power button.

 

2. Go to English → Troubleshoot → Reset your PC → Next → Windows.

 

. 

 

3. Select the 'Just remove my files' menu then 'Reset'.

 

. 

 

4. After the reboot, go through the user registration process.

 

.

Using 'SW Update' to Install and Update Your Software after System

Recovery to Its Original State.

 

1. Run 'SW Update'

 

2. How to Install All Your Software at once

    Select the 'Home' menu -> 'Install & Update One Click' menu ->

    View your lists then select 'OK' button.→ Select 'Update' from the

    'Update' list after the software installation.

 

3. How to Install Your Software Individually

    'All Software' menu → Choose the software you want to install

    then tap 'Install' button → When the installation has finished,

    tap 'OK' button.

 

. 

 

.

How to Create the 'Samsung apps' Folder

 

1. Pinch fingers to make the picture smaller on the Windows Start screen.

 

. 

 

2. Choose the software group and swipe it downward.

 

3. Choose the 'Name group'.

 

. 

 

4. Enter a new name as 'Samsung apps'.

 

. 

 

5. Choose the 'Name' button.

 

. 

 

6. Tap an empty space on the screen.

 

7. Choose and move your desired apps to 'Samsung apps' folder.

 

 

** "To aid us in creating better support content for you, kindly complete the survey below if your query was resolved. Your rating and comments should only be based on the above content.

For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days."

Content Satisfaction Survey

  • Q1
  • Q2
  • Q3

Need more help? Contact Us.

Online

Monday to Friday (Excluding Public Holidays)
8.30am - 8.30pm

Email

We'll respond within 24 hours of your request.

Email Escalation

We endeavour to respond within 24 hours.

Call

0800 726 786For all products

0800 SAMSUNG
24 hours / 7 days a week

0800 6 726 786For Smart Mobile Devices

0800 M SAMSUNG
24 hours / 7 days a week

* For any printer related enquiries please visit the HP website .

Face-to-face support

Find a Service Centre

Find out more about how you can get face-to-face help.

Contact Us