mySamsung App Home screen

mySamsung App Home screen

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.




The main Home Screen will display the details of your current device you have selected.  







Selected Icon




 This page will help users with setting up their device, from using Smart Switch to setting up Find My Mobile.




your device


 On Your Device page, you can register your device here as well as attach a copy of the proof of purchase. 






 This page provides useful Tips on how to make the most of your device.






■ Home Screen - Special Promotions page


When you swipe from the right of the main Home Screen, you will be able to view this page. You can also access your registered Profile here. 





Home Screen - Add Device


From the main Home Screen swipe from the left to get to this page. Here you can add other supported devices to your mySamsung account.


add home 






** "To aid us in creating better support content for you, kindly complete the survey below if your query was resolved. Your rating and comments should only be based on the above content.

For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days."

Content Satisfaction Survey

  • Q1Is this content helpful?
  • Q2How satisfied were you with this content?
  • Q3

Need more help? Contact Us.


Monday to Friday (Excluding Public Holidays)
8.30am - 8.30pm


We'll respond within 24 hours of your request.


0800 726 786For all products

24 hours / 7 days a week

0800 6 726 786For Smart Mobile Devices

24 hours / 7 days a week

* For any printer related enquiries please visit the HP website .

Face-to-face support

Find a Service Centre

Find out more about how you can get face-to-face help.

Contact Us