What can we do for you?
Live chat is available
Mon – Fri 8:30am - 5pm
Sat 8:30am - 12:30pm
We try to respond to all e-mail within 24 business hours
Call to speak to a customer service rep.
For questions about your Samsung Product, we're ready to help. Please contact our customer service line below or click on ‘Email Support’ from the contact us page, to send an email to our support team.
To contact our Customer Contact Center By phone:
Call 0800 726 786
Customer Service and Technical Support Operation hours:
Open 24 Hours 7 Days a Week
Phone/Tablet Walk-In Centre
To give customers increased options, Samsung has added four new carry-in only service and repair centres. Located in Auckland, Wellington and Christchurch.See Walk-In Service Locations
You are about to leave the Samsung New Zealand website. Samsung makes no warranty or representation as to the accuracy or quality of any information, services or products from a third party provider.