Galaxy S5 - Fingerprint recognition when fingers get wet with water or sweat

Last Update date : 2017.03.01

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.



Q : When my fingers got wet with water or sweat, is fingerprint on Galaxy S5 available to recognize ?

A: Ensure that the fingerprint recognition area and your fingers are clean.
If the fingerprint recognition area is dirty, clean it with a soft cloth. Also, if your fingers are dirty, wet, or sweaty,
clean them. Besides, the device may not recognize fingerprints that are affected by wrinkles or scars.



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