Digital Camera cannot power-on

Last Update date : 2017.02.28

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.



Camera power-off suddenly.

1. Please check battery power level (You need to charge if battery discharged)


power level 



2. Please check your Setting option: Auto Power Off .
 *Auto Power Off: Set power shut off time, the camera shuts off if you do not use it for the time you set.

                           (you can choose : Off, 1 min, 3 min, 5 min 10min, 30min)



auto power off 


3. The camera may turn off if impacted from the outside, this is to protect the memory card.

    Turn on the camera to use it again.

4. If you cannot solve your issue, please visit the Samsung service center with your camera and

    battery, charger, USB cable, Adapter.


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For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days."


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