Cleaning the camera

Last Update date : 2017.02.28

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.

 

 

● Camera lens and display
Use a brush to remove dust and wipe the lens gently with a soft cloth. If any dust
remains, apply lens cleaning liquid to a piece of cleaning paper and wipe gently.

 

● Image sensor
Depending on different shooting conditions, dust may appear in photos because the image sensor is exposed to
the external environment. This problem is normal, and the exposure to dust occurs in everyday use of the camera.
You can remove dust from the sensor by operating the sensor cleaning function. If dust remains after cleaning
the sensor, contact a service center. Do not insert the blower into the mounting opening of the lens.

 

● Camera body
Wipe gently with a soft, dry cloth.

 

* Never use benzene, thinners, or alcohol to clean the device. These solutions can damage the camera or cause it to malfunction.

 

 

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For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days."

 

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