Can I receive and answer phone calls while using the Gear VR?

Last Update date : 2017.03.13

 

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.

 

 

You can receive a call, however, you cannot answer calls while using the Gear VR. To answer a call, separate the mobile device from the Gear VR and answer the call.

 

The call  icon will appear on the screen if you receive a call while you are using the Gear VR. You can view the caller's information or reject the call.

 

Note: 

● The Gear VR blocks alerts for incoming calls when the Do Not Disturb feature is activated. You can turn on the alerts in the Universal menu.

 

To answer a call, simply do the following:

Step 1: When a call comes in, move your head to receive call to view the caller's information.

 

Step 2: Take the Gear VR off.

 

Step 3: Separate the device from the Gear VR.

 

Step 4: Answer the call on the device.

 

Note: When you answer a call, the currently running VR app will be closed.


To reject a call:
Step 1:  When a call comes in, move your head to receive callto view the caller's information.

 

Step 2: Move your head to end call 

 

gear vr  

 

 

Step 3: When the border of the icon is highlighted, tap the touch pad to reject it. Another way to do this is by simply Swiping left or right on the touchpad of the Gear VR.  

 


 

 


** "To aid us in creating better support content for you, kindly complete the survey below if your query was resolved. Your rating and comments should only be based on the above content.

For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days." 

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

Need Service? Service Center Locations

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.

ok